Hilton G.I.'s have been fairly consistent for me, so I went with it. Wish I'd gone elsewhere. This was an average stay, at best. In particular, service was lacking. On check-in, I stood there for 5 minutes before one of the 3 attendants bothered to look up and say "can I help you" (to his credit, the one with the "trainee" nametag looked at me several times, but since his manager was ignoring me, so did he!). Then, in the middle of checking me in, the front desk manager actually took time out to start answering some questions about trivial stuff from another staff member! And they were awful about answering the phone and directing calls (both from within and from outside the hotel). They have all kinds of notes in the room about how they're striving for a "9" or "10" rating on everything... but they're far from it. Finally, trying to get out of the parking lot after checking out was, well "trying"... my parking lot exit card had been deactivated and nobody answered the intercom. Spending 5-10 minutes trying to exit their lot wasn't in my plans. FYI, I noticed that the following hotels are nearby (might be worth checking them out): Hyatt House, Sheraton Four Points, Courtyard by Marriott, and Holiday Inn.
- Official Description (provided by the hotel):
- The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, Ca. The hotel boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and is perfect for business and leisure travelers alike. ... more less
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- Also Known As:
- Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
- Hilton Garden Inn Emeryville
- Emeryville Hilton Garden Inn
- Hilton Emeryville