I have probably stayed at this hotel five times over the last several years. From the first time I stayed, it has always met my expectations. The staff is friendly, the rooms are comfortable, and the location could not be more convenient for easy access to the city. If I ever had a problem, I found it very easy to talk to the staff, who were eager to provide a solution or credit me back some of the cost of my stay. I have recommended this hotel to my family when they come to San Francisco, and my parents have stayed here at least twice and been happy and comfortable.
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