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“Not Impressed” 3 of 5 stars
Review of Courtyard by Marriott Oakland Emeryville

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Courtyard by Marriott Oakland Emeryville
3.0 of 5 Hotel   |   5555 Shellmound Street, Emeryville, CA 94608   |  
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Ranked #3 of 6 Hotels in Emeryville
Atlanta, GA
Top Contributor
56 reviews 56 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
121 helpful votes 121 helpful votes
“Not Impressed”
3 of 5 stars Reviewed February 2, 2013

The lobby is well appointed, the king size bed is comfortable but this place lacks any type of luxury. The electrical outlets in our room wouldn't hold the plug and I don't know if it's every room but there are no lamp shades. Talk about ghetto and strange looking. No fridge in room. Wouldn't stay here again.

Stayed February 2013, traveled as a couple
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235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Seattle, Washington
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 1, 2013

It's 2013. Wifi is not that hard. It is completely useless at this property, both in-room (with no ethernet alternative) and all over the lobby. If you need to be online during your travels, do not stay here. And the staff swear that no one else has complained about this. It was just those exact hours while there that my laptop was malfunction and immediately repaired itself whenever I left the Marriott.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Service
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Atlanta, GA
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 22, 2013

I must give the front desk staff in particular Veronica 4 stars. She went completely out of her way for me to find a suitable room. She is a shining star at the hotel. The lobby is very nice and looked freshly remodeled but that's where it ended. I had a suite on the top floor. The carpet was dirty with spots all over the place. The sofa was worn out and needed to be replaced. I ended up using the sink in the bar to shave and get ready as the flow limiter the hotel put on the bathroom sink was unbelievable. It took 5 minutes to wash your hands the water flowed so slowly. The freeway noise was very loud too even on the 11th floor. I've been on the road for 10+ years and this hotel's towels won the prize for being the worst EVER towels of any hotel I've ever stayed in. They were so rough and worn out you could see your hand on the other side of the hotel. The sheets weren't much better. Piece of advice hotel management, GET NEW TOWELS and LINENS!!

Room Tip: Choose another hotel. Doubletree and Hilton Garden Inn around the corner.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, California
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 15, 2013

Stayed here on business with business colleagues. My room had a light brown spot on one of the towels, kind of off putting to find.. I mean was it just stained or dirty? Either way, housekeeping should not have out it on the towel rack for me to walk into as I checked in. Yuck! My work colleague commented on the products in his room, feeling that they had been opened and were slightly used... One of us asked for a quiet room, staff must have been confused as he was placed next to the ice machine and elevator. The staff were friendly, but maybe just not listening or useless... We didn't eat there so cant comment.. it is in a good location and was very convenient for work.

Stayed January 2013, traveled on business
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Seattle, Washington
Top Contributor
155 reviews 155 reviews
71 hotel reviews
Reviews in 59 cities Reviews in 59 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 10, 2013

This hotel is in a great location. Very close to food, shopping and entertainment. Upon arrival the front desk staff is very welcoming. The rooms are comfortable and the beds are amazing. Across the street there is ample shopping including an outdoor mall, target and Ikea. There is a trader joes and other stores just down the street.

THere is a wonderful international food court in the public market about a 7 or 8 minute walk away, try the amazing different foods from around the world.

My room was overlooking the freeway, howoever I didnt hear a thing!! You will SINK into the bed it is so comfortable!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 29, 2012

This hotel is in. Great location close to shopping and dinning options. Great views of the bay. Stylish well appointed rooms and dinner on site. Lobby is great and fitness center has TV's on each piece of equipment

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2012

I booked this hotel at the last minute due to a change of travel plans. Mariott is one of the few chains that never seems to have a misstep (at least, in my opinion), and Courtyard by Mariott Oakland Emeryville proved to be no exception. The staff was pleasant and helpful, the rooms clean and quiet (a little smaller than typical for a Mariott, but very functional). The absence of a microwave and refrigerator were minor drawbacks to the overall experience.

People have commented about the freeway noise in rooms facing the bay. I can only speak for myself when I say that I'm looking out the window as I type this, can see cars rushing past on the freeway at a frenetic pace typical of California, and I can't hear a thing--the soundproof windows are most effective. Beyond the freeway is a fairly amazing view of the bay and San Francisco that has to be seen to be believed. If you pass that up due to the chances of hearing traffic noise (which has to be minimal at best), then you forgo a great view for the other side of the hotel, where you will see a classy but uninspiring mall. Trust me on this one: unless you're super sensitive to noise (a valid concern for some), you're going to be happier with the bay and bridge view.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Oakland Emeryville

Address: 5555 Shellmound Street, Emeryville, CA 94608
Location: United States > California > Emeryville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Emeryville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Emeryville 3*
Number of rooms: 295
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Also Known As:
Courtyard By Marriott Oakland Emeryville Hotel Emeryville
Courtyard Oakland Emeryville
Courtyard Emeryville
Emeryville Courtyard
Emeryville Marriott

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