Airport properties normally get beat up from my experience so with that said this hotel is looking very good and it appears that it is about to go through a fairly extensive renovation. Staff was nice but not overly out of the box service minded. Just enough to go through the motions in my eyes. I would suggest for folks that need to drop off rent a cars at the airport early that the hotel provide shuttle from the rental car agencies themselves instead of making the guest go to the airport in order to call the shuttle for a pick up. Seemed to make it easier on them but harder on me ... instead I would have liked them to go the extra mile and offer to come get me from the rent a car which would not really take them out of their way in terms of miles away.

We had a 2nd floor room which featured a view of a dumpster and had access to the roadway from our back door-- not much a fan of this but I do not see much the hotel could do about it -- just a horrible impression for the hotel.

Had dinner at the hotel-- we kept it simple and just ordered the chessburgers and fries... not much to say really -- it was a good burger with all things considered.

They had a really nice function for guests at night but we did not take part but a very nice touch

Morning shuttle was on time and professional -- quickly got us to the airport terminal for our flight

Location by the airport and express way very convenient. Staff willing to assist you with a smile. The Breakfast and Evening accomedationare great. Rooms first class. Anytime I travel to LA the Embassy Suites will always be my first chose for hotels. The only setback is the Bar, at onetime it was the place to be in LA during the weekends but something changed and it is basically dead.

Stayed here between 26 Dec and 29 Dec 2012. The hotel is good but decor in room is dated. To be fair they are upgrading many rooms. Check in was excellent since we arrived about 3 hours early and they had a room for us. Also check out with the shuttle was excellent especially early morning with a friendly and cheerful driver. Overall ambience was quite dark with all those indoor plants etc. The room was clean and housekeeping was very good right through our stay. The pathetic part which was not Hilton standard at all compared to all other Hilton locations was the managers reception. This manager must have not been rated high in Hiltons eyes. They had popcorn and Nachos. The cheese was over at the begining of the reception and never replenished. The bar staff would refuse to give a large size drink to a teenager but the soda fountain with pop was open during breakfast. Talk about speaking from both ends of your mouth. Breakfast was really poor and this was early in the morning. The hash browns were horrid and the oil used must have been from a vehicle service center.
In a nutshell - choose another hotel if you require proximity to LAX unless the others are full and you have to choose this as last resort (pun unintended)

Have stayed at the hotel a bunch of times and it was getting very weathered. Room improvements have been phenomenal. Breakfast is great. Excerise room is small but has excellent equipment. Customer service is fantastic. Location is great for all the defense contractors. Separate shuttle to the airport is wonderful. Some noise though since the hotel is parallel to the most active runway at LAX.