Wednesday of this week at lunch time, I brought a party of five for a business lunch to the Second City Bistro in El Segundo. We arrived at noon. We ordered drinks and lunch right away. The drinks came quickly but the first dish showed up 55 minutes later. The second dish showed up five minutes after that. The third and fourth arrived in another five minutes. The fifth one arrive a few minutes later. The last of my guests was served at 1:10 PM.
This ruined an important business lunch and made my customers late returning to their office.
This poor level of service is unacceptable under any circumstances. I asked twice to speak to the manager of the restaurant but was told he was busy with other customers.
I work for an El Segundo based corporation and we do our best effort to patronize local restaurants when we entertain clients, which is frequently.
Needless to say, we shall never go back to the Second City Bistro after this poor treatment.
If you own or manage Second City Bistro, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.