My wife and I decided to try this new hotel before our departure out of LAX the following day. As a loyal Hyatt and Hilton member, we decided to try this new hotel. As with most new hotels, there are always room for improvements.
Starting with the good parts first. This hotel is isolated from outer hotels near LAX, therefore is very quiet. It's about an 8 to 10 minute drive to LAX. The hotel also has a complimentarty shuttle to LAX which can be pre-arranged. The hotel's interior is decorated into a boutique hotel. The hotel has 1 small coffee shop where you can have breakfast, lunch, or dinner there. The other good part for those coming with a private car, the hotel does not charge for overnight parking. Unlike most 4 or 5 star hotels, the parking lot is right by the entrance of the hotel. Guests with many luggages would this very convenient.
The guest room was very nice and well-decorated. Aside from the bed and study table, it also has a living room area with a sofa-bed.
For the parts to comment, the hotel's front office staffs are a bit inexperience and is unable to answer most of the queries. However, this is not a bad point since there is always room for improvements for the staffs. The other cons are that the hotel does not have a vending machine but have only an ice machine. Guests wanting to buy drinks or snacks would have to purchase them from the coffee shop, which is slightly more expensive than what a normal vending machine would charge. The last part to comment is on the door. The room door is very heavy and slams quite loud when it closes. Luckily, during our stay, there were not many guests. If there were many guests, I'm sure the door-slamming sound would definitely wake up the other guests. I have raised this comment to the front office desk during my check out.
Overall, I would definitely recommend this hotel to others. Since it's just a 1-month old hotel, the current price is still cheap for a Hyatt hotel. My wife has already requested to stay here again during our next trip to Los Angeles.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.