We spent a week at this hotel and were impressed at how helpful the staff was to our every need. Our room was on the third floor and one of the largest rooms we've ever had, including a huge bathroom with double sinks. The room was very clean and comfortable except for the Sleep Number beds. We'd been debating buying one and this experience has convinced us not to. We found them quite uncomfortable, which was the only drawback to this hotel. The pool was beautiful and quiet, as was our room. We loved having a refrigerator in the room, which helped for breakfast. We returned our rental early and used the shuttle for the airport, which was right on time. The towels were plush but the toilet paper and kleenex could be upgraded. The AC smelled musty when it cycled on but was fine otherwise.