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“Nice hotel with staff with positive attitude.” 4 of 5 stars
Review of Hilton Garden Inn LAX/El Segundo

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Hilton Garden Inn LAX/El Segundo
3.0 of 5 Hotel   |   2100 East Mariposa Avenue, El Segundo, CA 90245   |  
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Special Offer
Park, Stay, and Go Offer
Ranked #1 of 11 Hotels in El Segundo
Certificate of Excellence
Bloomfield, New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice hotel with staff with positive attitude.”
4 of 5 stars Reviewed February 18, 2013

This hotel was great for our stay. This stay included two toddlers with my wife. Staffs were always smiling and always asked to help. Free parking is great and they do have a laundry on site for a dollar so they are not looking to nickel and dime. We had some issue and Brianna at the front desk went out of her way to get us all the information by going through list of doctors to get us exactly what we needed. Our only concern was the room was little dusty and one of the bed sheet was very itchy. Overall it offers great value for the money and we would stay here again.

Room Tip: We had bottom floor near the rear door. Front parking was always full, but rear lot was not. It al...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,037 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 6, 2013 via mobile

Absolutely will stay here again. In-house restaurant staff is excellent. Alfredo knows how to please his customers! glass is always full!Easy access to freeway & businesses. Shuttle to airport. What more could u want?

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hunter, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 6, 2013

Friendly... Clean... Close to LAX...

WARNING - don't leave your personal stuff in the bathroom.. For the second time - housekeeping took my personal shampoo and face wash. they also took a half a bottle of water I was saving for night... Put your stuff away... To be safe...

Room Tip: Do not get a room near the employee entrance!!!! They make noise constantly.. All night long...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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California, USA
Level Contributor
684 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
5 of 5 stars Reviewed February 4, 2013

What a great location, next to the TRAM, leave your car at home, take the shuttle from the airport
and make your trips with the TRAM, just a couple steps from the hotel! Destinations: Hollywood, Long Beach and more. Market to the left of the hotel 300 yards. Complimentary coffee in the lobby, Restaurant and small bar nice outdoor pool, and the rooms are nice too.
MeuterMedia

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West US
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 3, 2013

Whenever I decide to stay near LAX, this is my go-to hotel. It's much more relaxing to be a few miles from Century, just off of Sepulveda, and still have easy access to a rarely-busy 105. There's a market and also some restaurants close to the hotel. Gas stations near-by, too, and they're not filled with possessed rental car drivers crazily trying to fuel up for their returns and make their flights. I've only rented a car when I stay at this hotel because parking is free and so I can't comment on the hotel shuttle service. Customer service in the hotel is consistently good and I've always felt genuinely welcomed by the front desk. This time, the front desk staff person's name was Justin and he was friendly and made sure I got the room that I wanted. Everyone in the restaurant was friendly, too, and the meal was fine. I like that Hilton gives you extra HHonors points for dining on-property. Also I like the two free bottles of water I receive through the program. Helpful to have a refrigerator and microwave in the room. I'll be back, no question. Thanks to all of the folks at HGI-El Segundo for another brief, but relaxing stay.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canberra
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 30, 2013

Very pleased with our stay here. LA was the start of our 4 week USA holiday and we had 6 nights here. The hotel is very clean. We found the staff ultra-friendly, and happy to accommodate any request. There was one particular restaurant staff member who we particularly liked (and I feel terrible for not remembering his name). He was super efficient, always had a bit of a chat to us if it was quiet and always remembered our drink of choice. If he spotted us arriving in the afternoon, we would ask us what time we were coming down for dinner and he would have our drinks ready for us.
The shuttle bus was great. There aren't many dining options around but the shuttle took us to Manhattan Beach where there were plenty. The shuttle also took us to a few local shopping places and picked us up again. They do have to (understandably) pick up guests from the airport first,so the shuttle may be a bit late, but hey,its free anyway, besides a tip of course!
Our room was huge and clean. I loved the amount of TV channels, and also the free WiFi.
Staying here was an absolute pleasure.
I only have one gripe, and unfortunately it's a big one. We stayed here for our final night in the states before we flew back to Australia, after our initial stay and after we had toured our other destinations. It was a touch cold in the room on the final night, so as we went to bed I pulled up the top covers of the bed. I felt something crusty brush my hand. I looked, and on the top layer, the previous guest had blown their nose on the cover and left it. And house keeping had not changed it between guests. This was seriously gross. It was late, and I was very tired, so I just pulled the top layer off and went to sleep. The house keeping department needs to be told that they need to change the whole bed between guests, but just take off what appears used and leave the rest.
Other than that blip, it was a great stay.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hollywood, Maryland
Level Contributor
85 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 26, 2013

But the airport shuttle is horrible. Took 75 minutes from terminal one to drop off at hotel and it was not even Holiday week. Gym is cold but lots of equipment and excellent equipment at that. If you are privileged to be Gold or Diamond with Hilton do not miss out on the concierge lounge. Parking is kind of crazy as it seems like there are only ten spots per floor as you go further in the dungeon. Staff is very friendly and helpfu.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn LAX/El Segundo

Address: 2100 East Mariposa Avenue, El Segundo, CA 90245
Phone Number:
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in El Segundo
#1 Family Hotel in El Segundo
#1 Business Hotel in El Segundo
#2 Romantic Hotel in El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn LAX/El Segundo 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hilton Garden Inn Lax/El Segundo Hotel El Segundo
Hilton Garden Inn El Segundo
Hilton El Segundo
El Segundo Hilton

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