Very pleased with our stay here. LA was the start of our 4 week USA holiday and we had 6 nights here. The hotel is very clean. We found the staff ultra-friendly, and happy to accommodate any request. There was one particular restaurant staff member who we particularly liked (and I feel terrible for not remembering his name). He was super efficient, always had a bit of a chat to us if it was quiet and always remembered our drink of choice. If he spotted us arriving in the afternoon, we would ask us what time we were coming down for dinner and he would have our drinks ready for us.
The shuttle bus was great. There aren't many dining options around but the shuttle took us to Manhattan Beach where there were plenty. The shuttle also took us to a few local shopping places and picked us up again. They do have to (understandably) pick up guests from the airport first,so the shuttle may be a bit late, but hey,its free anyway, besides a tip of course!
Our room was huge and clean. I loved the amount of TV channels, and also the free WiFi.
Staying here was an absolute pleasure.
I only have one gripe, and unfortunately it's a big one. We stayed here for our final night in the states before we flew back to Australia, after our initial stay and after we had toured our other destinations. It was a touch cold in the room on the final night, so as we went to bed I pulled up the top covers of the bed. I felt something crusty brush my hand. I looked, and on the top layer, the previous guest had blown their nose on the cover and left it. And house keeping had not changed it between guests. This was seriously gross. It was late, and I was very tired, so I just pulled the top layer off and went to sleep. The house keeping department needs to be told that they need to change the whole bed between guests, but just take off what appears used and leave the rest.
Other than that blip, it was a great stay.