The service here was excellent! The complimentary shuttle from LAX was easy and the drive to the hotel was quick. The staff went above and beyond to accomodate our room requests. Everything about the hotel is clean and fresh. The lobby was very welcoming and well decorated for Christmas. The only downside is the lack of cheap food (or anything really) within a short walking distance. There is a restaurant in the lobby, but it's a little pricey. Regardless, the pizza I ordered from there was very good! I wouldn't hesitate to use this hotel again.