We stayed here for 4 nights - needed to see family in the area as well as Disneyland/Universal. They could not check-us in to the connecting rooms that we had requested passed 3 pm (check-in time), so we just took what was available. The rooms were nice, standard for these group of hotels. The front desk offered us free sodas/snacks from the shop due to our inconvenience. We had the breakfast plan, and would recommend that to people who enjoy good breakfast. Cook-to-order eggs, waffles, fruits were great. On one evening we drove from Universal around 5:30 pm, it took us 1.5 hours to get back! So, won't recommend this place if you plan to visit downtown and return during rush-hours. Otherwise, this was a fantastic stay and served our purpose. The price, free parking and service is hard to beat in LA.