All the positive reviews on Trip Advisor are true about this hotel!!! We booked a night at the beginning of our L.A. adventure and then again for our last night , to be close to LAX.
Our flight arrived at 11:30 pm, and we were on the shuttle within 10 minutes! After a 5 minute ride, we were dropped off at reception and greeted nicely; even offered a choice of rooms . We chose to be furthest away from the elevators and were assigned a room in the prototype section. This room looked very European , with a beautiful modern bathroom. The shower was a large walk-in type; no tub. There was a fridge and safe . Towels were very fluffy and good quality. No noise issues . As HH Gold members, we were offered 2 vouchers for full hot breakfast, which was a very good perk.
In the morning we took the public transportation right next door to this hotel. For $6.00 we transferred 3 times, got to Hollywood in about 80 minutes, and then still had the use of this day pass until midnight so we did some touring .
After our stay in L.A., we took the Flyaway bus back to LAX, called the shuttle for pick-up and it arrived in 5 minutes!
Another huge bonus of this hotel is that they offer the shuttle to take you within a 3 mile radius, so we were able to go to Manhattan Beach to watch the sunset, eat dinner, then get the shuttle again to drop us off at the mall. We called from the mall an hour later and once again the shuttle picked us up and brought us back to the hotel for the night. Excellent service!
Nice heated pool in a quiet area surrounded by greenery.
Great cookies in the evening at reception!
In the morning the airport shuttle goes on the hour and the half hour. We were waiting at 8:50 for the 9 a.m. shuttle and it arrived right on time.
One of the most important assets of this hotel is the staff! They are so friendly and helpful, and will make sure if anything is not right the will make it right.
Thank you to all the staff for helping make our stays so pleasant!