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“Good, clean, reliable” 4 of 5 stars
Review of Hilton Garden Inn LAX/El Segundo

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Hilton Garden Inn LAX/El Segundo
3.0 of 5 Hotel   |   2100 East Mariposa Avenue, El Segundo, CA 90245   |  
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Park, Stay, and Go Offer
Ranked #1 of 10 Hotels in El Segundo
Certificate of Excellence 2014
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
“Good, clean, reliable”
4 of 5 stars Reviewed November 8, 2012

Stayed here for one night, having just arrived at LAX on a long flight. It was perfect for what I needed - somewhere clean, efficient and comfortable to crash. More than happy with my stay. Ac couple of points..

Special mention to the shuttle driver - I didn't catch his name, but he was gold! Good chat, really made you feel welcome. Brianna on reception - also really helpful and welcoming.

Room Tip: Tip: try not to get a room near the elevator. My room (319, I think) was right next door and the ele...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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947 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Virginia Beach, Virginia
Top Contributor
160 reviews 160 reviews
106 hotel reviews
Reviews in 81 cities Reviews in 81 cities
217 helpful votes 217 helpful votes
3 of 5 stars Reviewed November 6, 2012

Based on the great reviews here I chose this hotel for my one night stay during an LAX layover. Overall I was happy with this place: it was clean, modern, and had pretty good service. And the free breakfast (free because of my HHonors diamond status) was very good. But one of the main things that made me choose this hotel over the many others in the area that were a little cheaper was the free parking because I had a friend that was stopping by to visit for the evening. Besides the free parking though, I can't say that anything made this hotel better than its competitors. All of the praise here for the staff was something that I didn't see. They weren't bad by any means, but they weren't overly friendly or helpful as others have noted. They were just average compared to what I'm used to.

So in the end I was pretty happy with the stay, but I'm not sure that it was worth the 20 to 30 dollars more that I paid compared to the local on par competition. Except of course for the free parking which was worth probably 10 to 20 dollars.

I would definitely stay here again, but I don't think I would pay more again if I could get one of the competitors for cheaper.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Perth, Australia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 2, 2012 via mobile

Airport shuttle was good, made it easy after a 24 hour flight. Modern hotel, clean, the staff are welcoming and provided good service, well done people! The hotel is also located next to the green line train station. The complimentary breakfast was good in terms of variety and quantity. The business centre was also handy. We had to pick up a hire car from Alamo which we could have done by using the airport shuttles ie both the hotel's and Alamo's shuttle. We chose to get a cab as alamo was also close to the hotel.

Stayed August 2012, traveled with family
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Raleigh
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 30, 2012

We stayed at this hotel for 3 days and really enjoyed it. The hotel front desk staff was great as they were very willing to help us out with all our questions. The hotel is close to the airport. We had a rental car that we picked up at the airport and using our GPS easly found our way to the hotel in just a few minutes. The hotel was doing some renovations while we stayed there but it really didn't impact us as they started after 9am each morning and left by 6pm. The rooms were clean and the beds where very comfortable. It is what I have come to expect from a hilton garden inn.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Williamstown, Massachusetts
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 27, 2012 via mobile

I am an HHonors gold member and stay in a lot of HGI's. This is the best one I've stayed in. Very clean, great staff, everything in working order and sparkling, and very good food (I had a steak from room service). convenient shuttle service to/from LAX.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Townsville, Australia
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed October 20, 2012

Great place to stay, close to LAX convenient for travel stop overs. Front desk staff extremely helpful and the shuttle driver will go out of his way to take you to local shopping malls.

Rooms are very comfortable and the restaurant has excellent meals.

Room Tip: We had a second floor room it was quiet, the A/C worked well.
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 20, 2012

Excellent nights stay after a long haul flight, only a stones throw from the airport in a very quiet part of the area. Parking was easy and plentiful, even better was a Dennys just down the road. Would definately recommend over the main Hilton Hotel

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn LAX/El Segundo

Address: 2100 East Mariposa Avenue, El Segundo, CA 90245
Phone Number:
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in El Segundo
#1 Best Value Hotel in El Segundo
#1 Family Hotel in El Segundo
#2 Romantic Hotel in El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn LAX/El Segundo 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hilton Garden Inn Lax/El Segundo Hotel El Segundo
Hilton Garden Inn El Segundo
Hilton El Segundo
El Segundo Hilton

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