In 11 1/2 weeks of travel we have stayed at a variety of accommodations and my reviews have reflected the good, bad and downright ugly. We therefore, wanted to find somewhere comfortable for our last three nights at Los Angeles that would leave a good memory of our vacation.
We found it at the Residence Inn........
We took other reviewers advice and requested an apartment/room as far away from the Metro as possible. We had the furthest room they could give us - how wonderful a hotel that reads and acts upon the special requests. We also had a wonderful room on the 4th floor, quiet and peaceful.
The hotel overall is really well maintained and it is obvious from all the smiles, hellos and welcomes that we received from all the strata of staff that this is a happy place to work and the team know how to provide outstanding customer service. It is the little extra things they do, on the day of our departure there was a strike at the airport so not only did the staff source and alternative route for us to get the hire car back to the drop-off but they also printed the route and map off. At breakfast I was looking for a yoghurt to have with my fruit - before, I could seek out oe of the staff one was asking me if everything was OK and what flavour yoghurt would I like. The complementary happy hour and meal each night was more than generous. This property shines as a glowing example of high standards.
In a similar manner the rooms were well maintained, clean and a great layout. We were able to prepare meals and the kitchen was well equipped. The room was spacious and the bed comfortable.
I will be calling this hotel home whenever we are staying in LA and the proximity to LAX takes all the stress away from getting there on time.
I commend Marriot for having a management and team of the highest order of excellence. You allowed our vacation to end on a high.
- Also Known As:
- Residence Inn Lax El Segundo Hotel El Segundo
- Residence Inn Lax El Segundo Hotel
- Residence Inn El Segundo
- El Segundo Residence Inn
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