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“Great place for business and long stays.” 4 of 5 stars
Review of HYATT house Los Angeles/El Segundo

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HYATT house Los Angeles/El Segundo
3.0 of 5 Hotel   |   810 South Douglas Street, El Segundo, CA 90245   |  
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Free Breakfast & WIFI
Ranked #4 of 10 hotels in El Segundo
Seattle, Washington
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great place for business and long stays.”
4 of 5 stars Reviewed February 7, 2013

My friend and I had to go to LA for a week long training. We stayed a total of 10 days 9 nights. Finding a decent place in LA for that period of time could be challenging and expensive. We were attracted to the Hyatt House because of the free parking, Free wifi, separate kitchen area and free breakfast. The prices were very reasonable. It is a little further from downtown LA, but we didn't find the commute to be bothersome at all - about 30 mins to West LA and that's WITH traffic. We would say in summary that our stay here was very pleasant

Rooms:
The rooms were very nice. The kitchen was complete and fully stocked with plenty of drawer and refrigerator space It was really useful to have. It was also great to have a separate living room/dining room/office area from the bedroom. I really liked having a walk in closet in the bedroom -- there is so much space.

Service:
Service was excellent -- the housekeeper that cleaned our room also washed our dishes for us.
At the guest house - we arrived 5 hrs before check in and they were able to accommodate us and got us a room right away. While we were doing laundry one of the front desk guys even gave us free fabric softener. While eating breakfast the staff always greeted us and were quick to clean off the tables.

Anemities:
The breakfast was actually very good. Ive had free breakfasts at other hotels and it's usually stale, cold and not good. But here, the breakfast is hot -- sausage, bacon, waffles, eggs. there is also cereal, oatmeal, muffins, toast, bagels, and lots of beverages. They also have a social evening time -- We werent able to make it, but apparently there is free food in the evening also.
Having free wireless, business center with printer and a laundry area was very helpful for our very long stay.

Area
The location of the hotel is in a very quiet corporate park. It was nice to be away from the hustle and bustle of LA. Also it's very close to many restaurants, grocery stores, costco and malls.

Cons: the only thing that may have been inconvenient is their lack of elevators. We were on the 3rd floor so having to drag our luggage up 2 flights of stairs was a little difficult.

Overall We were very pleased with our stay here. If you're looking for a moderately priced hotel away from the city - this place is perfect -- especially for those long business trips. However, if you're looking for luxury, with a bell desk and concierge, this isn't the place for you. You may be better off looking for a hotel in the city.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at HYATT house Los Angeles/El Segundo, responded to this review, February 11, 2013
Dear Valued Guest,

Excellent Feedback regarding your stay, thank you for sharing & I'm so happy that it was a memorable Trip. We are very fortunate to offer some of the great Amenities that you mentioned in your Review. Free Parking in LA is always a plus, not to mention complimentary Wi Fi.....we are very pleased to offer both at no cost.

Our Breakfast in the morning & Social Hour in the evening is really a great way for us to connect with our Guests & get to know who you are & why you stay with us. Both are very bountiful & our Staff definitely enjoys this time to mix & mingle with all of our Guests.

We look forward to seeing you again very soon at the Hyatt house - El Segundo.

Sincerely,

Rick B. Ross
General Manager
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bakersfield, California
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2013 via mobile

We had a two bedroom room with separate kitchen and living room with sofabed. Great for families. Breakfast was good, staff was helpful and friendly. Good location for shopping and eating, all inside one mile and still quiet and secure. Close to the 405. Anytime again.

Stayed January 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at HYATT house Los Angeles/El Segundo, responded to this review, February 11, 2013
Dear Valued Guest,

So happy to hear that our Hotel was a perfect fit for you & your Family while staying in the El Segundo/Los Angeles area. Our rooms are rather large & it does make "Family Traveling" much more comfortable.

I will definitely share your comments with my Team & we look forward to seeing you again soon.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 3, 2013

Pro: really nice landscaping, quiet, good breakfast buffet although not cooked to order, good internet, our suite had two bedrooms and two bathrooms although it was just two of us. A local (not airport) shuttle is offered during normal business hours. Room we were assigigned was spotless. Front desk staff was helpful in arranging a tour and storing our luggage until we returned.

Con: no airport shuttle although it's only a $19 plus tip cab ride away. Our room was on the second floor and since there are no elevators if you are strength or wind impaired ask for a ground floor room.

Room Tip: Ask for ground floor if you don't want to haul luggage up stairs. That said staff twice offered...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at HYATT house Los Angeles/El Segundo, responded to this review, February 5, 2013
Dear Valued Guest,

I'm so happy to hear that you thoroughly enjoyed your stay at the Hyatt house - El Segundo.

Our Breakfast Buffet is very plentiful & our Rooms are extremely spacious.....our Housekeeping Team does an outstanding job maintaining them. I will definitely share your compliments with them.

We look forward to seeing you again very soon.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 29, 2013

Stayed here with my children for 1 night. Will never ever return. Carpets were filthy and threadbare. Furniture was worn and also filthy. Pull out mattress was essentially covered springs. Very concerned about bugs. Checked every mattress. Just had the heebie jeebies. All the counters, cabinets, walls were dirty and had lots of wear & tear. Area seemed sketchy and unsafe at night. lots of hiding places for creeps. No elevators so you're hefting your luggage upstairs. Have to return to the area in a few weeks and booked at the Marriott.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2013

I stayed here for a week on business and thoroughly enjoyed the clean, modern, rooms and attentive house cleaning. However, the main reason for my review is to highlight the outstanding service of the housecleaning staff. After flying back to the east coast I remembered that I had left a DVD rental in the room. I called the hotel and not only had the housecleaning staff found the DVD but one of the staff members offered to personally return it to the rental location. Especially considered I had already checked out and left this was some much appreciated, above-and-beyond service.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at HYATT house Los Angeles/El Segundo, responded to this review, January 31, 2013
Dear Valued Guest,

Thank you for sharing your experience regarding your interaction with my Team. They are second to none & some of the best that I have ever worked with in the Industry. I know they always go above & beyond so it is great to hear these success stories.....thank you.

Safe travels & we hope to see you again soon in El Segundo.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 25, 2013 via mobile

Otis and the front desk were amazing, ready to help to have us check in quickly and be service oriented. Keep the awesome work!

Room was clean, area is safe with restaurants all around. If you add the nice setting, it's great all around.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at HYATT house Los Angeles/El Segundo, responded to this review, January 31, 2013
Dear Valued Guest,

I'm ecstatic to hear that you enjoyed your stay with us so much! Yes, Otis is a true find & one of the best Employees we have at the Hyatt house - El Segundo. I will share your positive Feedback with my Team & look forward to seeing you again very soon.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, FL
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 23, 2013

The Hyatt House has exceptionally large rooms. The Room had a nice living room and great kitchen area. The room was clean and had all the comfort of home. HD TV and free WiFi. Nice place would stay again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at HYATT house Los Angeles/El Segundo, responded to this review, January 25, 2013
Dear Valued Guest,

Thank you so much for your great Feedback! We love to hear such positive experiences from
our Guests & we look forward to hosting you once again soon.

Safe Travels...

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about HYATT house Los Angeles/El Segundo

Address: 810 South Douglas Street, El Segundo, CA 90245
Phone Number:
Location: United States > California > El Segundo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in El Segundo
#4 Family Hotel in El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Los Angeles/El Segundo 3*
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites El Segundo Hotel El Segundo
Summerfield Suites El Segundo
Hyatt El Segundo
El Segundo Summerfield Suites
El Segundo Hyatt

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