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“Beautiful scenary of the River but Rather crowded” 3 of 5 stars
Review of Yosemite View Lodge

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Yosemite View Lodge
3.0 of 5 Motel   |   11136 Highway 140, PO Box D, El Portal, CA 95318   |  
Hotel amenities
Ranked #1 of 2 Hotels in El Portal
Rockford, IL
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
75 helpful votes 75 helpful votes
“Beautiful scenary of the River but Rather crowded”
3 of 5 stars Reviewed July 31, 2006

We just returned from a 10 day family vacation. We flew to Las Vegas and then drove to Sequoia Nation Park, Yosemite, San Francisco, Napa, and Avenue of the giants. I took my two teenage children and husband. We drove 2800 miles in 10 days. This hotel is right outside the entrance to Yosemite National Park. The biggest problem was getting to it. The road is closed for at least a year due to a land slide. The only way to get to the hotel is to go in the South Entrance and then drive 2 hours through the park and exit out the southwestern exit. Just past the hotel the road is closed. There wasn't much in the town so we ate at the hotel or in the park. The room was nice and the view of the river was nice. It was extremely hot so we couldn't be outside at the hotel. It's in the middle of a valley which causes it to be very hot with no breeze. We would drive to the park during the day and it was hot there to but not that intense. They had a laundry room but it was packed with people and no air conditioning in the laundry area so our clothes would not dry because of the humidity. It was a very busy lodge, but once we were in our room I didn't hear anyone. We stayed in the new building but the decor seems old with dark browns and it was kind of dark in the room. They had a nice kichenette and dishwasher/small frig and cook top. A Toaster and a microwave. Plus I noticed dishes and a few pans utensils. We didn't use any of it but it would be convient for someone traveling on a budget to cook a few meals in the room.

Stayed July 2006
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bristol
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 28, 2006

This is a strange report about Yosemite View Lodge inasmuch as we didn't actually get to stay there, even though we had booked in advance over the Internet a few months before the day of arrival (June 06). They deserve a lot of praise, however, for how they handled an unusual situation and we feel obliged to share the experience.

We were travelling to El Portal from San Francisco, with the intention of staying at this hotel and be right on the entrance to the park for a day of trekking. We left SF in mid-afternoon, hoping to get there by dinner time. Just before arriving in Mariposa (at the base of the mountains and basically the last village before el Portal) we stopped at a gas station in the middle of the prairie and started a conversation with an affable lady who let us know that a huge avalanche had blocked off the road between Mariposa and El Portal, only a few miles from the hotel. Our only hopes of getting there were to drive to Oakhurst, then climb onto the mountains and backtrack towards Yosemite. This would take about 4 hours and we didn't know the area, so we though we would have to throw away the reseravtion (it was through the Internet, under "No Refund" conditions) and try to stay at some Motel in Mariposa.

However, the lady happened to be related to the family that run the Yosemite View Lodge and when we told her our situation, she explained that the same family also own the Best Western in Mariposa, which was only about 10mins away. She told us to ask the staff at the BW to let us stay there free of charge, since this was an exceptional circumstance and the guys at the Lodge would be happy to refund our money. We took her advice, but were still expecting to have to pay for the room.

How wrong were we!! This should set the example for what customer service worldwide should be about: treating people with care!! Not only did they give us a room at BW Mariposa straight away, but they called the staff at the Lodge for us, who apologised for not letting us know in advance of this rockslide (they had sent us an email, though). They were so attentive that they even faxed the VISA confirmation with the refund for the night (even though we were not entitled to it according to the rules of the internet reservation!) and would not accept that we at least pay the same amount for a night at the BW, which turned out to be cheaper. The BW was probably not of the same standard as the lodge, but given the circumstances and the treatment we received we were delighted.

Based on this experience, I can only imagine the integrity with which their business at the lodge is managed. A true lesson in customer care for all those money-thirsty hoteliers refusing to accommodate even the slightest of requests!!

  • Stayed June 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
near Philly
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 22, 2006

This hotel is just outside the west gate of Yosemite and is right on the Merced River. It is definitely worth getting a room facing the river, as you can hear it roaring by. These rooms also have a balcony or patio to enjoy that. Families can save money by preparing for your stay with food and other items, as most rooms have an adequate kitchenette. There is a small store near the office as well. The place is larger than I anticiapted but do not expect to be treated royally; I felt like a criminal checking in. So take it for its location.

  • Stayed July 2006
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 21, 2006

Stayed here for 2 days (July 13 and 14th, 2006). First day was a bit of a disaster as they had a blackout. It was 97 degrees and no air conditioning. The staff were very pleasant though and by 10 pm the electricity was back on. Place is much larger than pictured. 4 pools and several whirlpools. Room was gorgeous, clean, well decored. Loved the fireplace and kitchenette. On the second floor with a balcony overlooking the river. I could have sat there all night! Pizza in the restaurant was surprisingly good (little overpriced though). Store in the lobby was also very surprisingly cheap. I thought it would be overpriced, but it wasn't.

Route 140 is closed from the West so you need to approach hotel from either 120 or 41, go into Yosemite, then take 140 W to hotel.

Would definitely stay here again.

Stayed June 2006
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandeville, la
Top Contributor
132 reviews 132 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed July 20, 2006

I picked this place after careful research and good reviews on Trip Advisor but was very disappointed. I knew the motel would not be worth the money ($145/night) but that was okay due to location and lack of other choices. This place was a dump! I'm giving it two stars based soley on the stunning scenery, lovely Merced River, and close proximity to Yosemite. I wish I would have stayed at the Yosemite Lodge instead. Besides the worn, old, dirty-looking carpet, the room was dark and dingy (which may have been a good thing because I couldn't see everything clearly), and the decor was old and cheap. The absolute worse was that the "clean" towels hanging in the bathroom had obvious blue (Crest, I'm assuming) toothpaste on them. I'm not talking about a small spot or just one towel. The maid would have had to be blind not to notice when folding and hanging these handtowls! Nasty! I don't know if they were dirty towels being reused or if something is wrong with their washing machine. Would not stay here ever again even if paid to do so!

  • Liked — location
  • Disliked — cleanliness
  • Stayed July 2006, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England, UK
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed July 9, 2006

Thank God we only had to stay here one night!

OK, that might be a bit harsh since the setting is absolutely stunning and the location was very good (still miles away from Yosemite Valley though due to sheer vastness of the National Park.)

Our room was horrid. Dark, dingy, uncomfortable and a bit scary to be honest. We didn't get it cheap either.

Next time I would definately pay more and stay in Yosemite Lodge.

  • Stayed June 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, DE
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 7, 2006

Our family of 4 &1 friend stayed at Yosemite View Lodge 6/27-6/30/06. We arrived via San Francisco and decided, on the way, to try to upgrade to a riverview room. Upon arrival, it was available, but the room was not ready ( we'd arrived @ noon, understandable). The rate was nominal for the upgrade. We rode down to Cedar Lodge for lunch, arrived back @ Yosemite View Lodge @ 3pm and were given the key to our room. WOW !! Riverview indeed. I think our room was 154, it's a HUGE room w/full kitchen, king bed & queen pull out sofa ( we were given a roll-away for the 5th person). At least 7 full view windows over-looking a patio (w/3 tables) and then the Merced River, roaring away. The pool and 2 hot tubs were steps away. We felt that it was our own little house. We tried the restaurant one night...great food and service. Tried the pizza joint the next night...great and reasonable. Their own little store is stocked w/ breakfast foods, milk, ,snacks, frozen sandwiches to pop in your in room microwave. Also a large selection of wine & beer for your own happy hour sitting on the patio, watching the river roar.
I highly recommend this hotel. Upgrade to a riverview so, after seeing the beautiul Yosemite Park, you can end the day watching the river.

Stayed June 2006
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Yosemite View Lodge

Address: 11136 Highway 140, PO Box D, El Portal, CA 95318
Location: United States > California > El Portal
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in El Portal
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Yosemite View Lodge 3*
Number of rooms: 335
Reservation Options:
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Also Known As:
Yosemite View Hotel El Portal
Yosemite View Motel

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