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“Great location, but poor accomodation” 3 of 5 stars
Review of Yosemite View Lodge

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Yosemite View Lodge
3.0 of 5 Motel   |   11136 Highway 140, PO Box D, El Portal, CA 95318   |  
Hotel amenities
Ranked #1 of 2 hotels in El Portal
surrey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great location, but poor accomodation”
3 of 5 stars Reviewed September 20, 2013

I would agree with a previous reviewer that it was both the most expensive and the worst hotel that we stayed in during a three week trip to the USA, however the location is great.

We arrived in the afternoon, check in was easy, our first floor river view room didn't have a lift so we had to carry our bags up the stairs. We went out to the park immediately and when we retuned discovered the rooms were extremely hot as the hotel had not left the air conditioning on. I suppose they are trying to be green and not waste energy but the room was uncomfortable and it was the only hotel where we had this problem.

The room itself though dated was clean, the bathroom had seen better days, and the lighting was extremely dim, even with all the lights on it was hard to see to read in the room. There was a charge for internet access.

The launderette was useful, although the washing did need two lots of drying, it was a good opportunity to clean some clothes.

We had dinner in the restaurant, the service was fine but the food was very average, there was a fresh salad bar which was quite nice. Breakfast was a buffet which wasn't great I think by the time we arrived about 9am a lot of the food had been keeping warm for some time.

Room Tip: ask for river view rooms they are much quieter and nicer.
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Seattle
Top Contributor
81 reviews 81 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 20, 2013

Well, you can't beat the location. just outside the west entrance. That is the best I can say about this place.

I overheard employees saying that they get lots of complaints; no doubt. They said the new owners don't care about the place. Well if they care less about the place than the previous owners, this place will get even scarier, as the previous owners clearly hadn't done anything with it in years.

They also mentioned that only 1 of the 7 Jacuzzi tubs worked.

Cleanliness is the main complaint. The carpet near the sink area had obvious stains to the point that you wanted to keep you shoes on so that you didn't catch anything. The toaster had food stains on the exterior. There were numerous ants crawling everywhere on the sink area daily; I killed about 30 just standing there one morning.

The lamp had the knob missing. I was able to grip the protruding knob with a can opener to get the light turned on. I left it on the first day, thinking that the cleaning crew would notice that they couldn't turn it off and fix it; they just unplugged it!

The cushions on the dirty pullout sofa sunk down so low that our legs sat on the hard rim at the front edge.

The temperature knob inside the refrigerator was missing and set to the coldest temperature. Cream cheese we put in there froze solid by morning. Beer was also frozen.

This may be the dirtiest, poorly maintained hotel I have ever stayed in, but you can't beat the location.

The crab cakes in the bar are very good and are a bargain.

Room Tip: Mountain view rooms mean looking at the road and the berm on the other side.
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Newcastle-under-Lyme, United Kingdom
Top Contributor
79 reviews 79 reviews
31 hotel reviews
Reviews in 45 cities Reviews in 45 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 19, 2013 via mobile

Pros: fantastic views, great location, very spacious, lots of room inside, plenty of spaces for cars, great views outside. Compared to prices you can pay elsewhere this was reasonably priced and pretty good value. Good layout.

Cons: dust everywhere in the room, filthy carpet near the kitchen area, wore socks and slippers and shoes as didn't want to walk about in bare feet. Dirty stain on the top bed sheet. Main bed sheets were clean though. Bathroom was clean but it was the finishing touches...such as the dust and fly ridden window sill, the blind was covered in dust. Wish we had requested a room on the upper floor so we could have seen the river view better as we had trees in the way. Having said all of this from looking at photos our room was certainly the nicest so we were quite lucky. Waited almost 40 mins to check out at 6am in the morning-the receptionist was on the phone for god knows how long to a customer and had another couple wanting to check out before us - made us late for a pre booked trip as didn't expect to wait so long to check out.

For the owners: replace the carpets with wooden or tiled floors for hygiene, scrub every room head to toe, we do notice the details in the room (dust and dead flies in windows). Train your receptionists to prioritise multiple tasks at hand. He should have put the lady on the phone on hold for the sake of a few minutes.

Would stay again as overall was reasonably priced and good location.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 19, 2013

The setting of this hotel alongside the River Mercer was superb, as was its location near to the entrance of the spectacular Yosemite National Park. The rooms were okay, spacious enough but with furniture a bit tired, and that included the bathroom and fittings. Some parts of the hotel would have benefited from a good clean, including the stairs and the room windows, even if just to get rid of the cobwebs! It was irritating to be required to pay for the wi-fi access; shouldn't this be free in all hotels by now? The pool was very pleasant and the hot tub really was hot! The hotel restaurant was fine; avoid the curry; very bland and samey, but I can recommend the fish, and sitting outside to eat was lovely.

Room Tip: A room overlooking the river is great, with beautiful views and scenery.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 19, 2013

I will start with the pro's:
- Location
- Views

Now the cons:
Arrived at about 9pm and we had a lengthy check in process, made our way to our rooms and we discovered the rooms we had been given were incorrect and not big enough for the people in our party. We went to reception and they said oh yes you have the wrong room type but we can't change it until tomorrow as it is full. So one person had to make a make-shift bed in the room. We called to reception and asked them to bring sheets/pillows as there were not any. It took them over an hour to do this after many repeated calls.
The rooms themselves are very dark and outdated and the cleanliness had a lot to be desired.
There were ants everywhere, clearly a common problem as they had signs up about it. Went to the pizza restaurant and had to move tables because of them.
The swimming pools are grim a lot of stuff floating around in there...

The attitude of the staff would have changed my perception of this place but they just didn't care. It needs a dramatic refurb and for what you pay for they should be charging a lot less per night.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 19, 2013

Stayed here 3 nights last October.
Rooms were basic but had own kitchen which saved a bit of money from eating at the restaurant.
Excellent base to explore Yosemite. Left car here and took the bus into visitor centre of Yosemite, which was really handy.
Pool was nice outside, handy store for supplies.
We even SAW a BEAR!! Rummaging in the trash! Fantastic!
Only regret is wish we had stayed longer.
Highly recommended.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St Louis
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 18, 2013

I travelled with some friends to hike in Yosemite. We were late booking our hotel, but were able to get 2 rooms at the Yosemite View Lodge. The hotel needs a little updating, but was clean and close to the West entrance of the park. We were supposed to have a river view, but that didn't happen. The staff on the whole was very good and helpful. There are 2 restaurants on the premises, one is for breakfast and dinner and the other was pizza. We had the breakfast buffet every morning, it was pretty good, and the dinner was very good. The pizza was delicious and had a salad buffet. One word of advice, bring your wallet. You cannot charge the food to your room. There are also 3 outdoor and 1 indoor pools, very nice to have. The best thing about the hotel is the location, 2 miles to the West gate and the mountain view.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Yosemite View Lodge

Address: 11136 Highway 140, PO Box D, El Portal, CA 95318
Location: United States > California > El Portal
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in El Portal
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Yosemite View Lodge 3*
Reservation Options:
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Also Known As:
Yosemite View Hotel El Portal
Yosemite View Motel

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