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“Re-visit 2014” 5 of 5 stars
Review of Holiday Inn Express El Dorado Hills Hotel

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Holiday Inn Express El Dorado Hills Hotel
2.5 of 5 Hotel   |   4630 Town Center Blvd, El Dorado Hills, CA 95762   |  
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Ranked #1 of 1 Hotels in El Dorado Hills
Austin, Texas
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Re-visit 2014”
5 of 5 stars Reviewed March 4, 2014

Spent week at hotel utilizing 4 different reservations and the hotel adjusted so we did not need to move rooms. The hotel had a managers hosting on week nights and served complimentary wine that was outstanding and expensive when we price checked...obviously not something one expects from any hotel and certainly not from a HIE. The staff always greated us coming and going and most of the staff remembered us and our situation with family in the area even though it has been 4 months since we were last there. The hotel continues to have outstanding appearance, outstanding cleanliness, outstanding landscaping and way above average breakfast for any HEI and every other hotel breakfast that is not sit down, ordered. Continues its well earnet reputation as best HIE ever experienced.

Room Tip: There are many options all good but the rooms at rear of the hotel overlook a beautiful lake and fir...
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, March 20, 2014
Dear Tonydt,
Thank you for your continued loyalty and choosing our hotel while in El Dorado Hills. We will always try to accommodate the “multi reservation” to keep the guest in the same room.
We appreciate you taking the time to write such a great review that covers so many aspects of our hotel. Our manager’s reception is Monday – Thursday and we only serve local wines, along with a variety of beers. The Sierra foothills have some of the best wines. Next time you travel up to EDH we can will be happy to give you a map of the wineries and point out a few of our favourites.
Kind Regards,
Jennie Klann
General Manager
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101 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Beersheba, Israel
Top Contributor
130 reviews 130 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 12, 2014

Just stayed there again for a week and confirmed that this is definitely the best hotel I have ever stayed in.
The positive experience starts with ample parking, continues with warm friendly and professional greeting at the front desk, followed by the spacious and spotless rooms, comfy beds and all this in a perfect location with food and shopping right next door.
Everything in this hotel is geared to making sure that your stay there is as comfortable (if not more) than being at home and it does it successfully.
The breakfast and smiling breakfast staff are a great way to start the day. The evening "happy hour" is a great way to unwind and relax after a long day.
Both Check-in and Checkout were flawless. It's an end to end perfect hotel experience.
I can now highly recommend this hotel to both families and to business folks travelling alone.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, February 18, 2014
Dear Daniel_travel2011,
Welcome back! Thank you for your wonderful and comprehensive review of your stay in El Dorado Hills! The staff and I appreciate your comment that this is the “best hotel you have ever stayed in.” That is hugely motivating!
We work hard to ensure our guests have an exceptional experience – from arrival to departure. Thank you for letting us know we succeeded.
We look forward to seeing you again soon.
Kind Regards,
Jennie and Staff
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La Puente, CA
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 11, 2014

We spend three 3 nights at this wonderful Inn, after staying at the Holiday Inn in Fresno over night, our son was married over the week-end in Fair Oaks, which was very close to where the Inn is located. During the days leading to the wedding, we spent time in Folsom, and Placerville, which are both very close, the weather was nice and bright and sunny each day, but cold at night. We loved our room ,and the ability to stay in such a beautiful little town, we felt safe walking to dinner and spending time in town. The cleaning staff was wonderful, we left a tip for one of the ladies that cleaned our room each morning. The only comment I have is that the breakfast area is not suited for the size of the Inn, there are not enough tables, we had to eat while sitting in a couch which is not very comfortable. The area is surrounded by a couch and chairs, there needs to be more tables. The lady that prepared breakfast was very nice, everything was very clean, and well prepared, except for the eggs they were too wet and runny. Other than that we would highly recommend staying in El Dorado Hills. We hope to return again in the near future.

Room Tip: Ground floor space is nice, poolside, but would have preferred a higher floor with a view of the bri...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, February 18, 2014
Dear Fressia,
A congratulation on your son’s wedding! We have had such a mild winter with bright sunny days, perfect for the wedding and your exploring Folsom and Placerville.
I appreciate your excellent review of the hotel cleanliness, rooms and service. On weekends, we have so many wonderful families who linger over breakfast and catch up with one another. I am sorry you were not able to secure table space when you had your breakfast.
The sun is still shining; we hope to see you again soon.
Kind Regards,
Jennie Klann
General Manager
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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

After a bad experience at a hotel in Sacramento, we decided to stay at the HIE El Dorado. We and another couple needed rooms right away and the staff was very helpful. In fact every staff member we encountered was very polite and this is a sign of good management. More importantly the room was very clean, as we had left a previous hotel due to lack of cleanliness. We also liked the location since we have family in Sacramento and Placerville. Additionally, there are several restaurants and stores within walking distance. Though we weren't planning to stay there on this trip, it turned out to be a great experience.

Room Tip: We had a room with a pool and hill view.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, January 6, 2014
Dear Michael L.,
Thank you for staying with us and posting your review on Tripadvisor. We pride ourselves on the professionalism of our staff and property cleanliness. Thank you for noticing!
Please come back and stay with us the next time you are in the Sacramento area. Well make sure you have another “great experience”.
Kind Regards,
Jennie Klann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 31, 2013

This hotel is in a great location if you are in El Dorado Hills visiting friends or family. There are great restaurants in walking distance and shopping too.

Rooms are clean and cute just need some upgrading.

Breakfast is average. Could use some less processed and sugary options. There is fruit and cereals. Weird eggs and meats and a pancake machine. Rolls and breads. Yogurts.

The front desk staff is average to great only they seem to lack some traditional hospitality training. I called for a wine opener and had to go to front to get myself. Hotel was extremely quiet they could have offered to bring to room. The breakfast staff could give the front desk staff some training. They are lovely. Offered us a highchair. Turned on a show for my children and generally were just fabulous to chat with and seemed to really love being there. Excellent staff!

Some rooms on first floor have outdoor access and some higher level floors have balconies. If you get a room in the back of the hotel it's worth the money because you look onto a walking trail and water feature. Walk right out and have dinner at Bistro 33.

Down the trail is frozen yogurt and a gourmet grocery store along with other restaurants and shopping.

  • Stayed December 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Beach, California
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2013

Location is great. You're smack in the middle of the town center with numerous stores and restaurants. Staff was friendly and the cookie at check in is always a big plus. Rooms were spacious and clean. Good value compared to other hotels in the area.

Room Tip: Usually rooms on 1st floor are a little nosey but was actually very quiet at this hotel.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2013

Our experience here was terrific from start to finish. Check in was easy. The staff (Paul) was very welcoming. We mentioned that we were going to visit Apple Hill, and he gave us a map and some tips on his favorite orchards to visit. The room was clean and very spacious, as we were upgraded to a suite -- what a wonderful surprise! Fast, free wi-fi. Full breakfast was better than average with cinnamon rolls, plus the usual eggs, sausage, etc. Pancake maker was a neat novelty, though not the best pancakes. I appreciated having soy milk available as a non-dairy alternative. Location is really convenient, close to the freeway and can walk to the marketplace with a plethora of dining options and shopping. Check out was fast and efficient. Thanks for a great experience!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, December 12, 2013
Dear dragonjj8,
We strive to give great service to all of our guests and it makes us happy to read we exceeded your expectations. Thank you for noticing the excellent customer service Paul provided.
We look forward to welcoming you back to our hotel. Once again, thank you for the wonderful and kind words of praise.
Kind Regards,
Jennie Klann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express El Dorado Hills Hotel

Address: 4630 Town Center Blvd, El Dorado Hills, CA 95762
Phone Number:
Location: United States > California > El Dorado Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in El Dorado Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express El Dorado Hills Hotel 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in El Dorado Hills, California, is centrally located on highway 50 between Lake Tahoe and San Francisco, just minutes from Sacramento. We are conveniently located in the Town Center on the beautiful shore of a small lake. With its picture perfect scenery and endless variety of activities, El Dorado Hills is the ideal destination whether you are traveling on business or seeking a weekend getaway. For the business traveler local corporate offices include DST, AMDOCS, Blue Shield, Intel, Aerojet, Kikkoman Foods, and the El Dorado Hills Business Park. Folsom Lake, the American River and the Sierra foothills border El Dorado Hills. From world class golfing to hiking, skiing, and white water rafting, cycling, or wine tasting, your favorite way to play is never far away. Within walking distance guests can enjoy the Regal 14 screen movie theater and a variety of fine and casual dining restaurants. ... more   less 
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Also Known As:
Holiday Inn El Dorado Hills
El Dorado Hills Holiday Inn

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