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“Excellent stay” 5 of 5 stars
Review of Holiday Inn Express El Dorado Hills Hotel

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Holiday Inn Express El Dorado Hills Hotel
2.5 of 5 Hotel   |   4630 Town Center Blvd, El Dorado Hills, CA 95762   |  
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Ranked #1 of 1 hotels in El Dorado Hills
California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Excellent stay”
5 of 5 stars Reviewed November 6, 2013

Our experience here was terrific from start to finish. Check in was easy. The staff (Paul) was very welcoming. We mentioned that we were going to visit Apple Hill, and he gave us a map and some tips on his favorite orchards to visit. The room was clean and very spacious, as we were upgraded to a suite -- what a wonderful surprise! Fast, free wi-fi. Full breakfast was better than average with cinnamon rolls, plus the usual eggs, sausage, etc. Pancake maker was a neat novelty, though not the best pancakes. I appreciated having soy milk available as a non-dairy alternative. Location is really convenient, close to the freeway and can walk to the marketplace with a plethora of dining options and shopping. Check out was fast and efficient. Thanks for a great experience!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, December 12, 2013
Dear dragonjj8,
We strive to give great service to all of our guests and it makes us happy to read we exceeded your expectations. Thank you for noticing the excellent customer service Paul provided.
We look forward to welcoming you back to our hotel. Once again, thank you for the wonderful and kind words of praise.
Kind Regards,
Jennie Klann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 26, 2013

I stayed 5 nights: most plusses, some small things not so good:
Let's begin with the little things I did not like; the window only opens 2 inches, probably because of security. So airco on all night, which switches on and off every few minutes.
The breakfast from well-known paper plates and plastic form, knife and spoon is typical for Holiday Inn Express: lots of Sugar, and no "real bread". Also, plain yoghurt mostly not available, so only flavoured ....
The good points: very quiet, and sports facilities with beautful swimmimg pools next door ( US$ 15 day pass ), plus nice area with foodchoices nearby and 12 choices cinema, with 3D movies!!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, December 12, 2013
Dear 2012Robin99,
Thank you for posting your review of your recent stay at out hotel. You are correct about the window only opening a few inches, this is a required safety feature. The next time you stay with us, request a balcony or poolside room which have sliding glass doors that fully open. With our year round beautiful weather, it is nice to have the fresh air.
Holiday Inn Express has heard your comments regarding the breakfast bar. They will be coming out with new products early 2014. One of the new products will be Greek yogurt, plain and flavoured – along with a topping station.
We look forward to seeing you again.
Kind Regards,
Jennie Klann
General Manager
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 11, 2013 via mobile

We decided to stay 1 night at the Holiday Inn Express on our way from Santa Cruz to Lake Tahoe. What a find! Our family of four enjoyed our brief stay at this hotel - we loved the pool & spa, super fast wifi, breakfast (included), location, friendly staff & room size. Overall, terrific value for money!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, October 21, 2013
Dear kjc9009,
Thank you for choosing to stay with us while making your way to Lake Tahoe. It sounds as though you spent your time with us relaxing and enjoying some of the amenities our hotel has to offer. The pool and spa are heated year round, come back and see us again.
Thank you for the kind words. I appreciate you taking the time to post your experience on Tripadvisor. We look forward to seeing you on your next trip up the hill.
Kind Regards,
Jennie Klann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 7, 2013

A very clean & quite facility.
Shopping & dinning steps away.
However, if one is traveling west bound on I50. The turnoff is under construction. Signage posted either by trick or treaters or Caltrain wannabes. Locals indicate directions change frequently.
But stay the course,facility worth it.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, October 8, 2013
Dear Fosterjlf,
Thank you for staying the course and staying with us. I appreciate your sense of humor when it comes to the directional signage while the turnoff has been under construction. It looks as though the major changes will be complete this week. We have updated out directions on the website.
We look forward to seeing you again.....we will always be south of highway 50, exit 30. :)
Kind Regards,
Jennie Klann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folsom, California
Top Contributor
124 reviews 124 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed October 1, 2013

I have stayed in a lot of hotels and no matter how good the property or how big the rooms are or how fancy the lobby is, it all boils down to people.It's all about the people that run the hotel and how they make the people that stay there feel. The people in this hotel are just magical.Really, there is no other way to describe the warmth, friendliness, willingness to help, professionalism and their sense of how important their guests are. My family and I spent over a month in this hotel and we are all amazed at how easy, comfortable and relaxing it was.
El Dorado hills is just off highway 50, about 1.5 hours from South Lake Tahoe, 2 hours from San Francisco and 5 minutes up the road from Folsom. The Town center is picturesque, with ponds that have geese, fish, turtles and other wildlife. There are plenty of places to eat and walk around, they have open air concerts on Thursday evenings in the summer, farmer's markets on Sundays, open air cafe's and restaurants and places to just sit back and relax. The hotel is right in the middle of all of this with ample parking, so the location is perfect. The lobby is sunny, comfortable, spacious and clean. The hallways are well lit and smell fresh and the rooms are just magnificent. Some of them have balconies that overlook the pond area, some of the ground floor rooms open out into the pool area so you can just step out of your room and into the pool. We had 2 rooms with a connecting door and one of the rooms opened out into the pool area. There are chairs and tables next to the room so you can sit outside in the cool evening and enjoy coffee with your family. I just loved sitting there with a book and coffee on a Sunday morning, just like being at home. The rooms themselves are perfect, spacious, clean and well maintained. There are big new flat screen televisions and a great setup for getting some work done.The beds are comfortable with a nice selection of pillows.
During the week the hotel serves free drinks and snacks in the evening. Wine and beer for the parents and sodas for the kids. Breakfast has something for everyone and all of this served by people that really care about you.
So, after a month we are actually feeling sad to leave this wonderful hotel with it's great people and perfect location. If you need to be anywhere in this area you have to stay at this hotel. It will reset the standards by which you rate and measure hotels. Thank you so much for making this such a wonderful and easy stay, thank you for going out of your way to make us feel at home. I'll certainly be coming back ! Thank you !

Room Tip: The rooms ate the back have balconies with a pond view, there are pool side rooms that are great for...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 6, 2013

Great hotel. spotless clean room and friendly and helpful staff. locates within the El Dorado Town and Center Shopping with many great restaurants and nice shops. It's very convenience since the hotel offers continental breakfast.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, September 13, 2013
Dear OrchidSF,
Thank you for your excellent review regarding your recent stay at the Holiday Inn Express in El Dorado Hills. We take pride in our facility and staff, thank you for taking the time to let us know we are doing a great job.
We hope to see you again when traveling to El Dorado Hills.
Kind Regards,
Jennie Klann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

I've been to many a Holiday Inn Express all over the country and this is the nicest by far, I will drive the extra to stay here any time I get a chance to stay in this area. My friends stay at a competing hotel and regret it!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, September 13, 2013
Dear Tammy G.,
We love that you "love it here". Thank you for writing such a wonderful review of our hotel and the Town Center. We try to give back and donate our meeting room when it is available for events that also give back, such as your Soroptimist Fundraiser. Thank you for your work and efforts helping others!
Thank you again for your comments. We hope to see you again soon.
Kind Regards,
Jennie Klann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express El Dorado Hills Hotel

Address: 4630 Town Center Blvd, El Dorado Hills, CA 95762
Phone Number:
Location: United States > California > El Dorado Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in El Dorado Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express El Dorado Hills Hotel 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in El Dorado Hills, California, is centrally located on highway 50 between Lake Tahoe and San Francisco, just minutes from Sacramento. We are conveniently located in the Town Center on the beautiful shore of a small lake. With its picture perfect scenery and endless variety of activities, El Dorado Hills is the ideal destination whether you are traveling on business or seeking a weekend getaway. For the business traveler local corporate offices include DST, AMDOCS, Blue Shield, Intel, Aerojet, Kikkoman Foods, and the El Dorado Hills Business Park. Folsom Lake, the American River and the Sierra foothills border El Dorado Hills. From world class golfing to hiking, skiing, and white water rafting, cycling, or wine tasting, your favorite way to play is never far away. Within walking distance guests can enjoy the Regal 14 screen movie theater and a variety of fine and casual dining restaurants. ... more   less 
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Also Known As:
Holiday Inn El Dorado Hills
El Dorado Hills Holiday Inn

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