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“Nice place” 4 of 5 stars
Review of Holiday Inn Express El Dorado Hills Hotel

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Holiday Inn Express El Dorado Hills Hotel
2.5 of 5 Hotel   |   4630 Town Center Blvd, El Dorado Hills, CA 95762   |  
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Ranked #1 of 1 Hotels in El Dorado Hills
Certificate of Excellence
Central Valley Ca
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
“Nice place”
4 of 5 stars Reviewed December 15, 2012

We stayed here for one night during a quick trip to see family.
Hotel is in a beautiful location adjacent to a picturesque town square. Our room as did most on the bottom floor, had an outdoor patio area with nice chairs and pads. The view was of a small man made river/lagoon area with a walking path as well.

Walking distance to shopping, restaurants, movie theater, etc.
The only negative which wasn't horrific by any means was we could hear the springs from the bed in the room directly above ours.......

Will definitely return here!!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    86
    29
    4
    0
    3
See reviews for
38
24
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Menlo Park, CA
Top Contributor
97 reviews 97 reviews
66 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 3, 2012

This is a nice family run hotel. Clean, very quiet, close to the freeway exit but a few blocks away so there was no freeway noise. It's next to the Town Center shopping area.
Suites only cost $20 more than a regular room and are well worth it. The rooms are nicely laid out -- the bathroom is well designed with two sinks. The blackout curtains are excellent. A hot breakfast is included and has bacon, eggs, pancakes, hot rolls cereal, breads and more.
Only minus: although Internet is included, the wireless Internet was erratic. Since we were only there for one night, on a Saturday, they couldn't get it fixed immediately. We would have used wired Internet, but in the room we were in (320) the Ethernet jack was nowhere near the desk, it was on the far side of the dresser, and neither we nor the hotel had a long enough cable to reach the desk. I'm giving this 4 stars instead of 5 solely because of the Internet problem; I expect that they'll fix it soon. I will stay here again if I'm in the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, December 6, 2012
Dear MenloMichael,
Thank you for your review posted to trip advisor. We appreciate the time it takes to provide valuable feedback. Thank you for noticing the beautiful rooms and upgrades in the suites.
It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.
We look forward to seeing you again when you are in the Sacramento area.
Sincerely,
Jennie Klann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 15, 2012

Hotel is located in a nice area with shops, restaurants and bars nearby. Rooms are nice, clean, comfortable bed and staff was always very helpful.
Had a nice stay.
Only issue I had is that internet was not too reliable.
good for business trips.
Would recommend to improve the breakfast quality, it was just ok, after two days I always had breakfast outside.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 19, 2012
Dear Bosfurus,

Thank you for writing a review on Trip Adviser. We greatly appreciate your feedback. We value you as a customer and hope to see you again when you travel to El Dorado Hills.

Kind Regards,
Jennie Klann
General Manager
Holiday Inn Express - El Dorado Hills
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El Dorado Hills, California
2 reviews
5 of 5 stars Reviewed November 9, 2012

We recently moved here and needed a place to stay for a few nights to look for an apartment. It was one of the best stays at a hotel we've ever had! The staff was WONDERFUL !!! So helpful with everything -- the hotel was impeccably clean, the beds were sooooo comfortable, shower and water pressure was great! The grounds and lobby are beautifully maintained - very nice pool and jacuzzi too! The location is perfect. There are restaurants, shopping, and a movie theater within walking distance, and a full gym and spa next door. They had a complimentary weekday Manager's reception that offered complimentary beer, wine and snacks too, and a very nice complimentary hot breakfast. I can't say enough about this hotel hotel and its staff! Thank you for making our stay so nice !!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 12, 2012
Dear NT1962,
We would like to be the fist to welcome you and your family to El Dorado Hills. We are fortunate to live and work in this great community....welcome! As you settle into your new home, please know that our doors are open if you have any questions about the area.

Thank you for your kind words about your stay, our staff, and the hotel. We appreciate you taking the time to write such a wonderful review.

Kind Regards,
Jennie Klann
General Manager
Holiday Inn Express & Suites - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916-358-3100
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed here for a night in late Sep for a business visit. This is the best hotel in the recent past. The breakfast is very good, lot of varities to choose from. The rate is quite expensive so if you are on business get a corporate rate. The staff have a very pleasing and friendly personality and are absolutely courteous. I wish I get an opportunity to come back to this hotel again.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 12, 2012
Dear sgmkjsekar,

We appreciate you taking the time to write a review for trip TripAdvisor. We are pleased that you enjoyed your stay at the Holiday Inn Express - El Dorado Hills while traveling on business. I will forward your comments on to our staff who provided you the friendly and courteous service.

We hope to see you back again soon!

Kind Regards,
Jennie Klann
General Manager
Holiday Inn Express - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916-.358-3100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nipomo, California
1 review
4 of 5 stars Reviewed November 5, 2012

Clean, friendly staff, above average free breakfast. Large desk with accessible power outlet, chair with footstool, comfortable bed. Refrigerator worked well, nice television with a clear picture and plenty of channels. Bathroom is large, roomy shower with plenty of hot water and good water pressure.

The staff running the breakfast were amazing. She was very attentive, keeping things replenished quickly and was very friendly. Food was milk, juice, coffee, tea, oatmeal, breads/muffins, pancakes, eggs (scrambled and hard boiled), biscuits & gravy, bacon or sausage (rotated), yogurt, cereal and fruit.

Check in and check out were painless and fast. Good free parking. In a nice area with shops and restaurants nearby.

My only gripe would be the Internet connection. I'm an IT guy, so the problem was not on my end. It was completely unusable for the duration of my stay. I was able to pull up the very occasional webpage, but most of the time things wouldn't load at all. I suspect it was over saturated. This is a common problem with hotels, and we all seem to put up with it. If other services (breakfast, tv) were advertised and then unavailable, I think there would be more of a ruckus. PLEASE fix this.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 12, 2012
Dear KirkInSLO,

Thank you for choosing to stay at the Holiday Inn Express - El Dorado Hills and providing a review through TripAdvisor. We appreciate you taking the time to provide us feedback.

I have printed your positive comments to share with the staff about our cleanliness, friendliness, breakfast choices, attentive breakfast host, and room amenities. Thank you!

I apologize you received service that was less than satisfactory when it came to the internet. Our system has been built around the needs of the "IT guy", like you. I have forwarded your comments to the team that monitors our T-1 and cable modem for resolution. Thank you for providing the feedback.

Thank you again.
Kind Regards,
Jennie Klann
General Manager
Holiday Inn Epxress - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916.358.3100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
1 review
5 of 5 stars Reviewed October 30, 2012

I have stayed at this hotel every week since it opened. The staff is always very friendly, outgoing and professional. The rooms are impeccable and the service is outstanding. The grounds are beautiful and there is a wonderful pool and jacuzzi, and just behind the pool is a lake for walking or running around in the mornings or evenings. Next door is a full spa and gym. There are restaurants that deliver to your room (Bistro 33) and shopping and movies within walking distance at Towne Center if you need to get out of your room. In the summertime, there is a weekly concert series on the lake where you can enjoy live music. The year round weekday Manager's reception offers complimentary snacks, beer and wine to guests and it's a great way to relax and meet people. Traveling every week for business would not be possible without a fantastic place to come "home" too. This place is terrific and we also put all of our VIP business visitors here as well. I've also brought family here for family emergencies. The staff really cares, it is kid friendly and the pool is a big hit. Thank you for all that you do to make us more than comfortable!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 5, 2012
Dear Wklytrvlr,

Thank you for contacting Trip Advisor regarding your stay with the Holiday Inn Express and Suites El Dorado Hills, CA. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business.

We appreciate when a guest contacts us about the wonderful service they have received. As soon as I received your comments, I immediately forwarded them to the staff and ownership of the hotel.

Thank you again for your kind words. We look forward to your return.

Kind Regards,
Jennie Klann
General Manager
Holiday Inn Express and Suites - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916.358.3100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express El Dorado Hills Hotel

Address: 4630 Town Center Blvd, El Dorado Hills, CA 95762
Phone Number:
Location: United States > California > El Dorado Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in El Dorado Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express El Dorado Hills Hotel 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in El Dorado Hills, California, is centrally located on highway 50 between Lake Tahoe and San Francisco, just minutes from Sacramento. We are conveniently located in the Town Center on the beautiful shore of a small lake. With its picture perfect scenery and endless variety of activities, El Dorado Hills is the ideal destination whether you are traveling on business or seeking a weekend getaway. For the business traveler local corporate offices include DST, AMDOCS, Blue Shield, Intel, Aerojet, Kikkoman Foods, and the El Dorado Hills Business Park. Folsom Lake, the American River and the Sierra foothills border El Dorado Hills. From world class golfing to hiking, skiing, and white water rafting, cycling, or wine tasting, your favorite way to play is never far away. Within walking distance guests can enjoy the Regal 14 screen movie theater and a variety of fine and casual dining restaurants. ... more   less 
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Also Known As:
Holiday Inn El Dorado Hills
El Dorado Hills Holiday Inn

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