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Holiday Inn Express El Dorado Hills Hotel
2.5 of 5 Hotel   |   4630 Town Center Blvd, El Dorado Hills, CA 95762   |  
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Ranked #1 of 1 Hotels in El Dorado Hills
Certificate of Excellence 2014
Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
“Best one”
5 of 5 stars Reviewed November 5, 2012

I stayed here for a night in late Sep for a business visit. This is the best hotel in the recent past. The breakfast is very good, lot of varities to choose from. The rate is quite expensive so if you are on business get a corporate rate. The staff have a very pleasing and friendly personality and are absolutely courteous. I wish I get an opportunity to come back to this hotel again.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 12, 2012
Dear sgmkjsekar,

We appreciate you taking the time to write a review for trip TripAdvisor. We are pleased that you enjoyed your stay at the Holiday Inn Express - El Dorado Hills while traveling on business. I will forward your comments on to our staff who provided you the friendly and courteous service.

We hope to see you back again soon!

Kind Regards,
Jennie Klann
General Manager
Holiday Inn Express - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916-.358-3100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    85
    27
    4
    0
    3
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37
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Nipomo, California
1 review
4 of 5 stars Reviewed November 5, 2012

Clean, friendly staff, above average free breakfast. Large desk with accessible power outlet, chair with footstool, comfortable bed. Refrigerator worked well, nice television with a clear picture and plenty of channels. Bathroom is large, roomy shower with plenty of hot water and good water pressure.

The staff running the breakfast were amazing. She was very attentive, keeping things replenished quickly and was very friendly. Food was milk, juice, coffee, tea, oatmeal, breads/muffins, pancakes, eggs (scrambled and hard boiled), biscuits & gravy, bacon or sausage (rotated), yogurt, cereal and fruit.

Check in and check out were painless and fast. Good free parking. In a nice area with shops and restaurants nearby.

My only gripe would be the Internet connection. I'm an IT guy, so the problem was not on my end. It was completely unusable for the duration of my stay. I was able to pull up the very occasional webpage, but most of the time things wouldn't load at all. I suspect it was over saturated. This is a common problem with hotels, and we all seem to put up with it. If other services (breakfast, tv) were advertised and then unavailable, I think there would be more of a ruckus. PLEASE fix this.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 12, 2012
Dear KirkInSLO,

Thank you for choosing to stay at the Holiday Inn Express - El Dorado Hills and providing a review through TripAdvisor. We appreciate you taking the time to provide us feedback.

I have printed your positive comments to share with the staff about our cleanliness, friendliness, breakfast choices, attentive breakfast host, and room amenities. Thank you!

I apologize you received service that was less than satisfactory when it came to the internet. Our system has been built around the needs of the "IT guy", like you. I have forwarded your comments to the team that monitors our T-1 and cable modem for resolution. Thank you for providing the feedback.

Thank you again.
Kind Regards,
Jennie Klann
General Manager
Holiday Inn Epxress - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916.358.3100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
1 review
5 of 5 stars Reviewed October 30, 2012

I have stayed at this hotel every week since it opened. The staff is always very friendly, outgoing and professional. The rooms are impeccable and the service is outstanding. The grounds are beautiful and there is a wonderful pool and jacuzzi, and just behind the pool is a lake for walking or running around in the mornings or evenings. Next door is a full spa and gym. There are restaurants that deliver to your room (Bistro 33) and shopping and movies within walking distance at Towne Center if you need to get out of your room. In the summertime, there is a weekly concert series on the lake where you can enjoy live music. The year round weekday Manager's reception offers complimentary snacks, beer and wine to guests and it's a great way to relax and meet people. Traveling every week for business would not be possible without a fantastic place to come "home" too. This place is terrific and we also put all of our VIP business visitors here as well. I've also brought family here for family emergencies. The staff really cares, it is kid friendly and the pool is a big hit. Thank you for all that you do to make us more than comfortable!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jklann4360, General Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, November 5, 2012
Dear Wklytrvlr,

Thank you for contacting Trip Advisor regarding your stay with the Holiday Inn Express and Suites El Dorado Hills, CA. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business.

We appreciate when a guest contacts us about the wonderful service they have received. As soon as I received your comments, I immediately forwarded them to the staff and ownership of the hotel.

Thank you again for your kind words. We look forward to your return.

Kind Regards,
Jennie Klann
General Manager
Holiday Inn Express and Suites - El Dorado Hills
4360 Town Center Blvd.
El Dorado Hills, CA 95762
916.358.3100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 51 cities Reviews in 51 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed September 1, 2012

We have always been pleased with Holiday Inn Express, until now. We had a reservation for one night for a room with 2 queen beds. When we arrived we were told we were being "upgraded" to a room with a king bed, a sofa bed, and a whirlpool tub, as they did not have any available rooms with 2 queen beds. This was not a good sleeping arrangement for our family. The whirlpool tub in our "upgraded room" was broken. We called the front desk and were told Maintenance would call us back but they never did. When we were checking out, the only elevator was broken, so we carried our luggage from the second floor. We complained to the front desk staff at checkout and they refunded us 9% off the original bill of $162.75. When we said that was not sufficient, we were told the General Manager would call us. She never did.

Room Tip: Find one in another hotel
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express El Dorado Hills Hotel, responded to this review, September 20, 2012
Dear ctyankee5759,

Thank you for choosing our hotel to stay with. I am deeply sorry you received service that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you soon.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, CA
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed August 22, 2012

Awesome hotel! We checked in late, around 11pm, no problems and check-in was fast and efficient. The room was a nice size for 4 people (two adults and two teens). Everything worked fine and the room was very clean. The room had a microwave, a small refrigerator, a coffee-maker, ceiling fan and in-room safe. The room was also very quiet, the rooms next door were occupied and we never heard a thing. The breakfast that is included was good and included: Eggs, sausage, bread, muffins, biscuits, bagels, pancakes, juice, coffee, tea, cinnamon buns, yogurt, cereal and more. The hotel is in an area of town where there is shopping, a movie theater, restaurants, McDonalds, Starbucks and more. We were going rafting on the American River in Lotus, which was only about 30 minutes away, so the hotel was in an ideal location. We agreed this hotel would be our first choice anytime we were staying in this are for either business or vacation. The hotel has a pool but we never used the pool. Hotel has lots of free parking and no add-on “resort” fees like other hotels have. Don’t forget the free cookies when checking in. The rafting company we used was American River Recreation – they were great, highly recommended for families looking for a rafting adventure – we did the Chili Bar Express trip (South Fork American).

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

I always stay here when I come and visit EDH...have to say I'm never disappointed! The staff is always friendly and helpful. The rooms are always clean and in perfect condition! The location is very convenient with restaurants and bars in walking distance. Really can't fault the hotel on anything!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N California
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 12, 2012

After looking at some overpriced options for a Gold Country summer weekend, we selected this nearby Holiday Inn and were very pleased. The Hotel fronts on a small lake, and we enjoyed a walk around the lake and a natural wetland preserve. In an area of relentless strip malls, El Dorado Hills has made an effort to create a walkable town center, and it's a treat to walk to the movies, restaurants, and shopping. We also browsed a Sunday farmer's market on the nearby Town Center Drive.
Our room was clean and spacious. The breakfast buffet was very good, and the location is quiet, away from traffic. My only minor complaint is that the hotel web site and other map websites don't show the accurate location. The hotel is tucked back behind the main street, so it's worth an advance Internet search for "El Dorado Hills Town Center Directory map", to see how to reach the hotel.

Room Tip: Room with whirlpool tub was worth the extra cost for us.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express El Dorado Hills Hotel

Address: 4630 Town Center Blvd, El Dorado Hills, CA 95762
Phone Number:
Location: United States > California > El Dorado Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in El Dorado Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express El Dorado Hills Hotel 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in El Dorado Hills, California, is centrally located on highway 50 between Lake Tahoe and San Francisco, just minutes from Sacramento. We are conveniently located in the Town Center on the beautiful shore of a small lake. With its picture perfect scenery and endless variety of activities, El Dorado Hills is the ideal destination whether you are traveling on business or seeking a weekend getaway. For the business traveler local corporate offices include DST, AMDOCS, Blue Shield, Intel, Aerojet, Kikkoman Foods, and the El Dorado Hills Business Park. Folsom Lake, the American River and the Sierra foothills border El Dorado Hills. From world class golfing to hiking, skiing, and white water rafting, cycling, or wine tasting, your favorite way to play is never far away. Within walking distance guests can enjoy the Regal 14 screen movie theater and a variety of fine and casual dining restaurants. ... more   less 
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Also Known As:
Holiday Inn El Dorado Hills
El Dorado Hills Holiday Inn

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