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“Friendly staff, clean rooms!” 4 of 5 stars
Review of BEST WESTERN John Jay Inn

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BEST WESTERN John Jay Inn
2352 South Fourth Street, El Centro, CA 92243   |  
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Ranked #2 of 18 hotels in El Centro
El Cajon
1 review
4 helpful votes 4 helpful votes
“Friendly staff, clean rooms!”
4 of 5 stars Reviewed February 15, 2013

From the front desk to the cleaning crew, everyone greeted us with smiles and friendly hellos. Rooms were very clean as usual. Saturday morning breakfast was great with scrambled eggs and sausage. (Helpful for guests who may be gluten intolerant or paleo diet followers)
We will be back! :)

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 people have reviewed this hotel

Traveler rating
    14
    7
    5
    2
    3
See reviews for
6
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Joshua Tree
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 5, 2012

Easy location to access - IHOP on same lot, with many more food establishments nearby - very dove hunter friendly w/cleaning tables and shade all set up and ready for free use! It was way over 100 w/high humidity outside, but inside was cool - even the hallways. The staff is very friendly and eager to make your stay comfortable, too!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muskoka Lakes, Canada
Top Contributor
157 reviews 157 reviews
61 hotel reviews
Reviews in 82 cities Reviews in 82 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed March 2, 2012

Hotel was fine.
I have a complaint with the manager, a Mr. Valenzuela.
By mistake I left behind a pair of 4 week old, $200 pair of running shoes. I tried and tried and tried to get the manager to mail them to another best western. Then I asked him to mail them to my home address. In each case I offered to re-imburse him for the cost in any way he chose!

If that wasn't bad enough, best western sent me a review to fill out. When I did so and mentioned that I was still (6 weeks later) waiting for a reply from Mr. Valenzuela, I got an automated email reply from Mr. V telling me what a valued customer I was and to contact him if he could do anything else. This was enough to turn me off against any future best westerns.

  • Stayed January 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baldur, Manitoba. Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2012

We stayed at John Jay in Dec, 2009 and returned Jan, 2012. Service was great, rooms clean, WiFi worked great. (was down one morning for a couple hours) We stayed 13 nights this year as El Centro was central for us to drive to over 20 golf courses within an hour and ahalf distance. Alex (manager) and staff were always friendly and happy to help in any way. We have always stayed in one of the suites, not sure what the other rooms were like but the suites are great. We will be back next time we are in southern California.
Michael & Arlene
Manitoba, Canada.

Room Tip: If staying any length of time stay in a suite, more room and close to outside entrance.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Los Angeles, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2011

This Hotel in El centro was very good location close to Social security office and the best Customer Service and a outstanding breakfast all employee they go that xtra mile.....I will be back..

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WASHINGTON
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 24, 2011

We recently booked 2 King Business Suites at this location. It is an easy access from the freeway, close to a grocery store, fast food as well as an IHop. The rooms were clean and lived up to advertisement except for the Wifi in the individual rooms. It was not working at all. There is a computer in the lobby that can be used but it is not in a private area. We had asked for non-smoking but only one of the assigned rooms was actually smoke free. When this was brought up to management they were quick to reassign, and in fact upgraded that room. The complimentary breakfast was ok but we stuck with the yogurt and fruit provided. There is a coffee station as well as juice bar available all the time, near the lobby, and that was really appreciated, especially since the coffee packets provided in the room produced very weak coffee.
Any issue that we had was immediately AND cheerfully addressed, outside of the wifi. I did not view the regular rooms but can recommend the king business suites. It is nice to be able to close the bedroom door if you wish to sleep and let others watch TV, visit, or conduct business in the living area. One of our suites was for a family with small children and the separate bedroom was a blessing

Room Tip: specify smoking or non-smoking as both are available.
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  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2011 via mobile

Standard room/motel, wifi was broken, no bar/lounge, ihop and in/out burger nearby, clean rooms.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN John Jay Inn

Address: 2352 South Fourth Street, El Centro, CA 92243
Phone Number:
Location: United States > California > California Desert > El Centro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in El Centro
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Best Western El Centro
El Centro Best Western

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