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“Bad, Bad, BAD!” 2 of 5 stars
Review of Holiday Inn Express El Centro

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Holiday Inn Express El Centro
2.5 of 5 Hotel   |   350 Smoketree Drive, El Centro, CA 92243   |  
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Ranked #1 of 18 Hotels in El Centro
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“Bad, Bad, BAD!”
2 of 5 stars Reviewed June 9, 2004

This Holiday Inn Express in El Centro was the first stop on a honeymoon trip up the coast. Upon arrival we were greeted by being informed our reservations were not in the computer. The desk staff seemed unconcerned, telling us they could easily provide me with a room of equal value. That was fine, but all I could think about was the extra time spent restating my information and credit card number.
The room was VERY nice and the best part of the whole stay. Small, but very professional and comfortable.
That night my wife and I were bothered by some loud, thumping bass - I went up front to complain and found a very loud dance/party taking place in the ballroom just 5 doors down from our room. (My original reservation had asked for a room on the top floor.)
When the thumping subsided VERY late that night, the fire alarm went off - a scruciatingly piercing alarm that went on for a very long time because it appeared (from listening to the front desk staff) no one knew how to shut it off. It would go off several more times that night, well into the morning hours.
I woke the next morning expecting to make use of the excercise room but instead found it filled with fans and was told by staff that the fire sprinklers had drenched the carpet and the area was off limits.

I will not stay in this hotel again. It was so frustrating I am wary of ANY Holiday Inn Express now.

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73 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Holiday Inn Express El Centro

Address: 350 Smoketree Drive, El Centro, CA 92243
Phone Number:
Location: United States > California > California Desert > El Centro
Business Center with Internet Access Free Breakfast Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in El Centro
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Holiday Inn Express El Centro 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to your best option for service, comfort, and value in the Southern California desert. Holiday Inn Express Hotel & Suites in El Centro offers 100 beautifully appointed, all non-smoking rooms and minisuites with a variety of features and amenities available to ensure that your travel needs are well taken care of. Be sure to start your day off right with our Express Start breakfast; we also have conference and banquet rooms available for your event or business needs. All rooms come equipped with free high speed Internet access, in-room fridge and microwaves, irons, ironing boards, hairdryers and in-room coffee services. Pay per view movies and games are available as well. Pamper yourself in one of our Jacuzzi or balcony suites. We are centrally located in El Centro and within minutes of many recreational activities including golfing, fishing, birdwatching, bowling, museums, shopping and fine dining. El Centro Regional Medical Center and Centinela State Prison are located nearby. The Imperial Valley is famous for seasonal activities such as the Cattle Call Rodeo, the Midwinter Fair and Fiestaand the Blue Angels Air Show, held annually at the nearby Naval Air Facility.Be sure to check out the Imperial Valley Sand Dunesor Glamis, where scenes from your favorite movies have been filmed. Also experience the unique culture south of the border in Mexicali, Mexico, which is known for its shopping and dining. ... more   less 
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Also Known As:
Holiday Inn Express El Centro Hotel El Centro
Holiday Inn El Centro
El Centro Holiday Inn

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