On the evening of Feb 24th 2011, myself and travelling companion checked into America's Best Value Inn at 1274 Oakdale Ave, El Cajon, Ca. We did a quick bedbug search of the mattresses and box springs on both beds and saw nothing. We brought our luggage in, and then went out for supper and shopping. On returning to our room about 4 hours later, as I was about to lay on the bed, I saw a bedbug on the headboard, which was attached to the wall, not the bed. We lifted the headboard off the wall, and saw four bedbugs there. We did not check the other headboard.
On quick discussion, we decided to vacate the Hotel immediately. I went back to the same manager and reported the bedbugs, who responded "You sleep on the bed, not the headboard". He offered another room, which was not an acceptable option. I asked for a refund. He initially refused, but finally returned less than half of the room cost.
- Official Description (provided by the hotel):
- Welcome to Americas Best Value Inn of El Cajon, California located just east of sunny San Diego. Our beautiful, 2-story, 30 guestroom Inn is located within 5 miles of 6 major golf courses, 15 miles from Mission Bay and just 11 miles from the San Diego Zoo. We have nicely furnished 1 king and 2 queen bed guestrooms all with extended cable including HBO, some of which are equipped with mini-fridges. ... more less
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