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“low key luxury” 5 of 5 stars
Review of Four Seasons Hotel Silicon Valley at East Palo Alto

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Four Seasons Hotel Silicon Valley at East Palo Alto
5.0 of 5 Hotel   |   2050 University Avenue, East Palo Alto, CA 94303   |  
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Ranked #1 of 1 Hotels in East Palo Alto
Iowa City, Iowa
1 review
2 helpful votes 2 helpful votes
“low key luxury”
5 of 5 stars Reviewed March 6, 2012

Best luxury hotel in the area. Quieter and more low key than Rosewood Sandhill. We never stay anywhere else. Also, very convenient to Stanford.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    198
    62
    31
    7
    1
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49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 3, 2012

I stayed here for a week for work. As expected from Four Seasons the hotel is great and I had a good stay. If you want luxury, stay here. I'm a business traveler, however, so even though I enjoyed my stay, I probably won't stay here the next time. There are a lot of other good hotels in the area that are much cheaper that provide as good a service.

Location
Its right off Highway 101 in East Palo Alto. So its somewhat convenient to get to and to drive to work from. However, it makes for a lousy view from your room. Its about 30-minutes from SFO and a short drive from down-town Palo Alto where you can find a lot of good restaurants. University Avenue in down-town PA is a nice place to walk around, hang out, or just have a cup of coffee.

Amenities
The rooms are, as expected, very clean with executive style furnishings. Internet wasn't included and though they have a huge parking garage and plenty of parking around it, you are still charged for every night that you park your car by the hotel even if you park it yourself. Valet parking is, of course, more expensive.

Service
Staff at the lobby were very nice though the staff at the door just ignores people.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 29, 2012

Wonderful place...great service and excellent location. Well laid out room with space for everything...and very nice bathroom. lovely sleep worthy bed!

Service stands out...just ask for it..and it appears in no time.

The restaurant is average, especially so since it's in the vicinity of a hundred brilliant eating places on University avenue.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curacao
Top Contributor
66 reviews 66 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 18, 2012 via mobile

Only paid 269 instead of normal 419 per night. Got lucky I guess. Food was excellent both room service and Quattro.
Highly recommend it while visiting Stanford.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 31, 2012

The Four Seasons Palo Alto is an extremely clean, high quality hotel. The doormen are very friendly and polite without being overbearing, and the receptionists work quickly and are responsive. The rooms are spacious, the bed supremely comfortable, and the L'Occitane products in the bathroom are well stocked and have a refreshing lemon scent. The bathrooms all have a double sink, so that's convenient if you're sharing the room.

When checking in I personally prefer to face the entrance because you can see palm trees and people sitting outside of Quatro, the bar by the driveway. The other view is of the highway, which I don't think is particularly nice. The hotel is very accommodating - when I wanted to trade rooms for a different view, they promptly moved me, no hassle whatsoever.

The service is first rate. I forgot toothpaste and a razor, and someone was up 5 minutes after my call to bring shaving and dental kits. Room service is also top notch and reasonably priced - the banana split is enormous, with fresh caramelized bananas and more than enough ice cream.

The Four Seasons Palo Alto is also very good with late check out. I've had no problem getting a 1:30pm checkout the last couple times I've stayed there, despite the hotel being entirely or almost completely sold out.

To get to the Stanford campus, the shopping mall, or the cafe/shop area, you do need to get in a car. It's a short and pretty drive, but a car is needed nonetheless.

Room Tip: Face the front entrance of the hotel.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four_Seasons_Hotel, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review, February 3, 2012
Thank you for your kind words. We were delighted to welcome you to The Hotel and of course, touched that you took a moment to share your experience.

We have shared your praises with our Doormen and Reception Team, and they are beaming with pride, and look forward to welcoming you back.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2012

A wonderful hotel, medium sized, so modern and clean! Lovely staff :-) Bed is the the most comfortable and softest in a hotel I have ever slept in . Beautifully designed bathroom in marble (I think). Very hard to find improvements, perhaps BBC World Service on the TV but perhaps I missed that? Room service wine rather expensive, minimum was $44/bottle.
I highly recommend this hotel, I was there for 4 nights in business. Great breakfasts!

Room Tip: All very very quiet rooms, I face the front.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four_Seasons_Hotel, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review, February 3, 2012
Thank you for your kind words... we are so happy to hear that you enjoyed your stay, slept peacefully and took note of our bathrooms (aren't our deep soaking tubs amazing?)

We look forward to welcoming you back, and in the meantime, will explore adding BBC World to our channel lineup.

Safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United kingdom
Top Contributor
71 reviews 71 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 26, 2012 via mobile

Excellent , comfortable and efficient hotel. Rarely slept in such a comfortable hotel bed. Expensive but value for money. Staff superb.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Silicon Valley at East Palo Alto

Address: 2050 University Avenue, East Palo Alto, CA 94303
Phone Number:
Location: United States > California > East Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in East Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Silicon Valley at East Palo Alto 5*
Number of rooms: 200
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Also Known As:
4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons East Palo Alto
East Palo Alto Four Seasons

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