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“Not bad.” 4 of 5 stars
Review of Hyatt Place Dublin/Pleasanton

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Hyatt Place Dublin/Pleasanton
3.0 of 5 Hotel   |   4950 Hacienda Drive, Dublin, CA 94568   |  
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Ranked #1 of 6 Hotels in Dublin
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not bad.”
4 of 5 stars Reviewed July 18, 2014

What I liked most about this place was that the location is perfect - just walking distance from many restaurants and shops in the Hacienda Crossings area. I also liked that they have their own sitting area in the lobby where they serve food around the clock! The staff was always helpful with anything that we needed. The room was a little dated but clean and functional.

The one thing I didn't like about this place - the complimentary breakfast was too basic, they have the same menu every day and almost everything in the breakfast is covered in cheese, bacon or sugar. Not many healthy options apart from the fruit and nuts.

Stayed July 2014
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206 reviews from our community

Traveler rating
    90
    85
    22
    4
    5
See reviews for
65
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Oslo, Norway
Level Contributor
128 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed here after a long haul flight that landed in Oakland. Only about a 20 minute drive from the airport, and in a much safer area than Oakland. This is certainly a good place to consider. Price was reasonable, especially for a room with 2 double beds and a pull out sofa bed. Perfect for a family. Check-in was easy. The room was spacious but the room was stuffy because the A/C had been off, and the a/c unit also gave off an unpleasant odor..not strong, but not great either. The bathroom was just average...I really hate taking showers in bathtubs...but I guess that is pretty standard from American hotels. While the size of the room was great, the standard was average and the mattress on the pull out sofa bed was really bad. The beds were comfortable. Pluses are free Wi/Fi, small fitness center (a couple treadmills and elipticals but not weights), and a small pool which will satisfy the needs of most kids. Also breakfast, included in the price, was very ample. I wish they would have opened it earlier though...starts at 7am. I also wish that hotels like this would stop pumping in so much air freshener. The vanilla scent was very overpowering. This place really is something between average and very good. But it is good enough where we would probably return.

Room Tip: If it is hot outside, ask if they can pre-cool your room before arrival...otherwise you will get a h...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pittsburgh, Pennsylvania
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 24, 2014

The location is convenient, and the rooms are nice. Nothing special, but they're clean and spacious. Most of the employees are underwhelming. I think a better staff could easily bring this hotel up to a definite 4 - maybe even a 5 if they pulled together a truly excellent team with great customer service skills.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Salt Lake City, Utah
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 23, 2014

Very nice hotel. Spacious rooms with sofa, fridge, and microwave. Downside was bathroom space was tight. Full breakfast was decent. Beds were comfortable. The front desk help could have been friendlier, but overall the location was very good.

Room Tip: Rooms where windows faced roads were noisy.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2014

We had a great stay at Hyatt, the service and rooms were awesome. Breakfast is complimentary. Highly suggest this hotel if you want to visit SFO, best part is the freeway accessibility and the closest BART station.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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High Wycombe, United Kingdom
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 19, 2014 via mobile

Simple , clean and friendly hotel, stayed on business several time and was very satisfied. good breakfast included , big and comfortable rooms and helpful staff. Sitting on a retail park there are lots of choices for dinner near by - five guys burgers are fantastic - very recommended

Stayed July 2013, traveled on business
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Portland, Oregon
Level Contributor
145 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 8, 2014

I was looking for a convenient and comfortable location for a wine tasting weekend in Livermore Valley and this was it. Rooms are spacious with a living space and bedroom. There were plenty of places to plug in electronic devices with a desk for getting some work done. King beds are comfy with soft pillows to ensure a good night's sleep. The breakfast buffet exceeded my expectations with a choice of hot entrees, cereal, fruit, yogurt, etc. The pool was a great place to catch some sun. This is a comfortable hotel for business and family travel.

Room Tip: Overlooking the parking lot provides a Vegas type experience with neon lights
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  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Dublin/Pleasanton

Address: 4950 Hacienda Drive, Dublin, CA 94568
Phone Number:
Location: United States > California > Dublin
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Dublin/Pleasanton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Dublin/Pleasanton Hotel Dublin
Amerisuites Dublin
Dublin Amerisuites

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