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“None Better” 5 of 5 stars
Review of Holiday Inn Dublin

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Holiday Inn Dublin
3.5 of 5 Hotel   |   6680 Regional St., Dublin, CA 94568   |  
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Ranked #3 of 6 hotels in Dublin
GreenLeadersSilver level
Top Contributor
68 reviews 68 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
17 helpful votes 17 helpful votes
“None Better”
5 of 5 stars Reviewed June 6, 2014

We used loyalty points for two rooms. I could not have asked for more. The hotel appearance was great. The staff was friendly, helpful, and professional. The rooms were clean, comfortable, with great maid service. The restaurant was clean with great food. My Grand Daughter accidentally left her dream catcher hanging in the room after check out. The desk clerk call me two days later in Colorado to get my address. They sent it to her overnight at no charge. I will make it a point to come back.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, General Manager at Holiday Inn Dublin, responded to this review, June 17, 2014
Dear jvboyle - thank you for choosing to stay with us during your recent trip to the area and for taking the time to share your experience. It is great to hear you enjoyed your stay, including our staff and dining in our wonderful restaurant. And it is great to hear your grand daughter got her dream-catcher back safe and sound. We know how important a dream catcher can be! We hope to have you and your grand daughter back to stay with us again sometime soon. Thanks again,
Paul Munyasia CHA
General Manager
925.574.7101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • German first
  • Japanese first
  • Portuguese first
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English first
Joshua Tree, California
Top Contributor
201 reviews 201 reviews
65 hotel reviews
Reviews in 76 cities Reviews in 76 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed here twice in the last 10 days. The check in process varied between each time. Wi-fi working well, bottle of water and paper when checking in , and very good location close to freeway.Once again you must ask for a room away from freeway. To keep the noise level down and sleep quality. They are clearly going through a renovation, fresh painted rooms, bathrooms small, new beds and tv. some older couches still in rooms. hallways look new, and parking can be difficult when busy. Second visit, the check in was a little sullen, but manageable. Happy hour everyday at 5:30pm.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, General Manager at Holiday Inn Dublin, responded to this review, June 17, 2014
Dear Srimanone - thanks for choosing to stay with us not once, but twice during your recent visits to the area. And thank you for taking the time to share your experience. It is great to learn that you enjoyed your stays. We are working to improve our facility, so thank you for noticing. And we do agree that our location is hard to beat. We really do appreciate your loyalty, and hope to have you back to stay with us again sometime soon. Thanks again,
Paul Munyasia CHA
General Manager
925.574.7101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
1 review
5 of 5 stars Reviewed May 18, 2014

We were staying using rewards points and we treated really well. This hotel is doing what all the Holiday Inns should be - upgrading the loyal member whenever possible (we even got the 2-storey suite). The suite was amazing and the staff were extremely helpful during the stay. And this is only 40 minutes on BART from SanFrancisco.

Room Tip: Our experience tells that you are likely to get an upgrade as a member of the loyalty program.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, General Manager at Holiday Inn Dublin, responded to this review, May 19, 2014
Dear Andrejs J - thank you so much for choosing to stay with us during your recent trip to the area and for taking the time to share your experience. It is great to know you enjoyed your staying, including the room, the restaurant and our staff. We really do appreciate our guest and member loyalty and we thank you for noticing. We hope to have you back to stay with us again soon. Thanks again
Paul Munyasia CHA
General Manager
925.574.7101
,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
1 review
4 of 5 stars Reviewed May 5, 2014

We booked a 2-story suite for our wedding day/night and it was wonderful. The suite is a great deal and has ample space for multiple people to be getting ready at the same time (we had my mother, 2 sisters and myself all having hair and makeup done). There are large full length mirrors downstairs to get some good looks before heading out. We even had a bottle of champagne and chocolate covered strawberries waiting in our room when we got back after the reception! The whole booking process was easy and Kirsten was a sweetheart to help us out. The only negative thing was that our key didn't work when we got back from the reception, and after calling the front desk and waiting and waiting for someone to let us in, no one showed up. My husband had to call again and eventually someone showed up to let us in. Not quite what we wanted to go through on our wedding night. Other than that, we loved it and would totally book it again!

Room Tip: The 2-story suite is well worth the price for getting ready for events.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, General Manager at Holiday Inn Dublin, responded to this review, May 13, 2014
Dear Wanderize - first, congratulations on your big day! We are so honored you chose to stay with us for your wedding night. We are so glad to hear how you enjoyed the Suite, including the champagne and strawberries. And it is also great to know Kristen and our staff helped make your big day as smooth as possible. It is unfortunate to learn about the issues with your key not working, for that we truly apologize. If you would like to discuss this in more detail, please do not hesitate to call me at the below number. Again, congratulations and thank you for allowing us to be a part of such a big day. Rgds,
Paul Munyasia, CHA
General Manager
925.574.7101
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 30, 2014

It was my first experience with this hotel and I must say I am extremely satisfied. What makes it different is : quality customer service, pleasant and helpful staff, nice ambiance and still light on pocket ! They offer shuttle bus service as well.

Many thanks to front desk staff : Sydnee, Christian, Taylor and all others including shuttle guys : Jose & Chris.

If you are not the one who gets fascinated by the fancy brands, big size buildings then don't miss your chance to stay here.

I would love to stay here again once I am back in the bay area.

Room Tip: Higher floor
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, General Manager at Holiday Inn Dublin, responded to this review, May 1, 2014
Dear RKumarUSA - thank you so much for choosing to stay with us during your recent trip to the area. And thank you for taking the time to share your experience. It is so great to hear you enjoyed our staff and our service. Providing the experience you outlined is what we work hard to deliver. You can rest assured that your feedback will be shared with our staff. Thank you again for taking the time to share your feedback, and we hope to have you back to stay with us again in the future. Best Rgds,
Paul Munyasia CHA
General Manager
925.574.7101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, null, Hong Kong
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 29, 2014

Thsi hotel is nice, the staff was very pleasant and helpful. The hotel was close to restaurants and shopping - really no need to drive once you are in from a long day of work with another one to look forward to the next day. Very comfortable room - all the amenities you will need. Comfortable desk and chair for computer work. Little bit of freeway noise when all is quite but it was not loud enough to keep me awake. Beds are very comfortable. I will stay again if traveling for work in the area.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, Manager at Holiday Inn Dublin, responded to this review, May 1, 2014
Dear Herriott N - thanks so much for staying with us during your recent trip to the U.S. And thank you for taking the time to share your experience. It is great to hear you enjoyed your stay, our staff, the amenities and the area. We appreciate your choosing to stay at our hotel, and we hope to have you back to stay with us when you return to the area. Thanks again,
Paul Munyasia CHA
General Manager
925.574.7101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2014

This is one of the best hotels in terms of customer service...beats all the fancy five star hotels. Everyone in the staff aims to please, and I have gotten prompt responses to all of my correspondence even before my actual stay (via email). Rooms are clean and you could request for a fridge and microwave as long as they have it available.

The location is good as it is close to the BART station and the freeway. There are also a couple of stores nearby for some quick shopping.

Room Tip: If you want some piece and quiet, get a high floor not facing the freeway.
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDublin, General Manager at Holiday Inn Dublin, responded to this review, May 1, 2014
Dear backpackbelle747 - thank you for choosing to stay with us during your recent trip and for taking the time to share your experience. We could not ask for a better endorsement than your opening sentence "This is one of the best hotels in terms of customer service...beats all the fancy five star hotels". This is exactly what our staff strives to deliver, so thank you for sharing. You can rest assured your kind comments with be shared with the staff. We hope to have you back to stay with us again. Thanks again,
Paul Munyasia CHA
General Manager
925.574.7101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dublin

Address: 6680 Regional St., Dublin, CA 94568
Phone Number:
Location: United States > California > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Dublin 3.5*
Official Description (provided by the hotel):
The Holiday Inn Dublin-Pleasanton, the most perfectly situated hotel in all of the Tri Valley. Our hotel is situated in Dublin, Ca. Off the I-580 and I-680 freeway exchange and within walking distance from the Dublin-Pleasanton BART station. ... more   less 
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Also Known As:
Holiday Inn Dublin Hotel Dublin
Dublin Radisson Hotel
Radisson Dublin

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