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“Worse Hotel Experience EVER” 1 of 5 stars
Review of BEST WESTERN Americana

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BEST WESTERN Americana
2.0 of 5 Motel   |   1450 South Alta Ave., Dinuba, CA 93618   |  
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Ranked #1 of 3 Hotels in Dinuba
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81 reviews from our community

Traveler rating
    40
    25
    9
    2
    5
See reviews for
32
18
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Russian first
  • Swedish first
  • Any
English first
Grapeview, Washington
Top Contributor
203 reviews 203 reviews
38 hotel reviews
Reviews in 88 cities Reviews in 88 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed December 4, 2012

This property is older than the other name brand hotel in town, but has been updated and was very clean. The room was comfortable, location was quiet, and staff was very friendly and helpful. Would stay here again when in the area.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, December 7, 2012
We are glad to know that you were satisfied with your recent stay with us and thank you for taking time to post your review. We look forward to seeing you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2012

This was an excellant find. This hotel and it's staff were very courteous, helpful and professional. Jonathan the front desk clerk is someone who everyone should have the opportunity to meet, along with A.J.

Room Tip: Both floors are nice.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, October 31, 2012
It's truly a pleasure to have you stay at our hotel and thank you for taking your time to write you review as experienced. We do appreciate and promise to provide excellent experience to all our guests at all times and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
135 reviews 135 reviews
38 hotel reviews
Reviews in 73 cities Reviews in 73 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 20, 2012

It was a great choice of hotel for visit to Sequoia National Park. Good price and great accommodations. Service very good. Breakfast was included but is no big deal. The proximity of the park allowed the visit and return to the hotel on the same day. Still had time for a quick visit to Fresno.

Foi uma ótima opção de hotel para visita ao Sequoia National Park. Bom preço e ótimas acomodações. Atendimento muito bom. Breakfast estava incluído mais não é grande coisa. A proximidade com o parque permitiu a visita e o retorno ao hotel no mesmo dia. Ainda deu tempo para uma rapida visita a Fresno.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, October 27, 2012
Thank you for staying with us and we appreciate you taking time to share your experience. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayle, United Kingdom
Top Contributor
118 reviews 118 reviews
54 hotel reviews
Reviews in 63 cities Reviews in 63 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 17, 2012

Stayed for one night after visiting Sequoia NP. A very clean well maintained property with friendly and helpful staff. Breakfast was adaquate and nothing ran out. Will stay again if in the area as the rates are good as well. As an extra note we took Cal 245 from the 180 to Fresno, coming out at at Orosi via J40. The 245 is really twisty and slow, probably quicker to take the 63, halfway to Fresno from Sequoia, it would be a lot faster.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, October 19, 2012
Thank you for taking time to share your experience during your recent stay at our property. We really appreciate it very much. Looking forward to seeing you again soon.
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escondido
1 review
1 of 5 stars Reviewed October 11, 2012

Clerk at check in spent a lot of time to check us in. It was late, we were tired, and wanted to go to bed as soon as possible. He was wearing shorts. First impression was not good. Next day we got to know that he was owner of the hotel.
Room had bad smell plus mold in the bathroom. Drapes were dirty and uneven, Couldn’t shut properly. AC was noisy and dirty. Lamp shades were unplugged and hard to plug in since the outlet was behind the bed. Found piece of pizza from the corner of the floor, but we did not address to front office since the first impression was bad. They need to inspect room before rent.
Hallway smelled Smokey. We had nonsmoking rooms though. The pool was dirty and full of soil and dust, so we gave up going in. the exterior of the building was so dirty with the cob web ewww… some people were drinking outside felt so unsecured.
They close the front door at night; we had to walk all the way around the hotel. We never saw that kind of exit. They should keep the door open all the time. I am Going to complain to best western headquarter and also to ADA.
The breakfast was not too impressive. Nobody was stocking up. They were out of juice and eggs. We had good breakfast in econolodge. And just two tables. We had it standing, was so uncomfortable.
Overall it was poor management, not too good with higher price.
We didn’t know there was holiday inn in town; we would have definitely stayed there. They offer same price.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, November 11, 2012
We regret your bad experience at our hotel. As the general manager I would like the opportunity for your revisit of our property. I would like to assure you and all our guest that we will make sure your stay with us is the best experience you can have at all times.
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Santa Barbara, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

We needed two rooms, one smoking and one non-smoking for two days for family Memorial Service and associated gatherings over three days. We needed two nights accommodations and found them to be both clean and well supplied, in addition to provided by very friendly and eager to serve-our-every-need-proprietors. A serve yourself breakfast of waffles, cereal, coffee, tea, orange juice, bananas, etc was available each morning. The pool looked wonderful, though we did not have time to enjoy it on this trip. The rooms were equipped with tv, wireless internet, frig,microwave, coffee maker, coffee, etc., all for just under $90/room/night, tax included. I know prices may vary for day of the week etc.

What is more, a couple of hours down the road home, I realized I'd left my favorite pillow that I had taken on the trip, to rest on in the backseat while my partner took his turn to drive. AJ was totally responsive, locating it and getting it back to me by mail. Hooray for Best Western Dinuba! I will definitely stay there on my next trip to Dinuba!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, October 19, 2012
Thank you so very much for taking your valuable time and sharing your experience of your recent stay at our hotel. Your recognition our of service and and our property is greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Americana

Address: 1450 South Alta Ave., Dinuba, CA 93618
Phone Number:
Location: United States > California > Dinuba
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dinuba
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Americana 2*
Number of rooms: 39
Official Description (provided by the hotel):
39 units motel with outdoor swimming pool and jacuzziFree expanded continental breakfast including fresh made hot waffles40" Samsung LED TV's in All RoomsFree WiFi, Free parking, Truck Parking on Site ... more   less 
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Also Known As:
Best Western Dinuba
Dinuba Best Western

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