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“Stay at your own risk!” 1 of 5 stars
Review of BEST WESTERN Americana

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BEST WESTERN Americana
2.0 of 5 Motel   |   1450 South Alta Ave., Dinuba, CA 93618   |  
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Ranked #1 of 3 hotels in Dinuba
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Stay at your own risk!”
1 of 5 stars Reviewed September 25, 2012 via mobile

Horrible! The room had a bad smell. Why? MOLD! In the bathroom. All around where the shower Fiberglas and the bathtub joins. Dirty old fabric chairs. Reminded me of what a childhood girlfriend's grandmother's house decor. And that was 45 yrs ago! AC unit was dirty and when u turned it on you had two options high or off. Rips in the bed skirt.
I checked for bed bugs and thank God there wasn't any cause it would have been the last straw!
They shut the front door at night till 7am so it makes you have to walk all the way around the building to get out. No big deal if I hadn't just torn a ligament in my knee and we were traveling with my 87 yr old father. Asked for a room close to the door, didn't know they locked the lobby at night.
Breakfast is a joke! Doesn't start till 7am and then the milk tasted funny and the pastries we stale. The fruit was gross too. Shame on them they are in the middle of the best farm land in California. We bought fresh fruit just down the road at a road side stand.
I took photos of the mold and I am going to try to post them.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 28, 2012
On behalf of all of us here at BW Americana, please accept our sincere apologies regarding problems you encountered during your recent stay with us. We will take all necessary steps to eliminate future recurrence of issues you have experienced for all our guests. As the General Manager I would personally like to speak with you, so i would appreciate if you would call me back. My direct number is 714-713-3034.
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72 people have reviewed this hotel

Traveler rating
    37
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Russian first
  • Swedish first
  • Any
English first
Dinuba, California
2 reviews
5 of 5 stars Reviewed September 13, 2012

Great people at this Hotel. My 7 year old daughter and myself had the enjoyment of staying here for 4 nights. Great breakfast, quiet room, we enjoyed the pool everyday during our stay. Staff was not only friendly and personable buy trustworthy as well. Each day they had fresh baked cookies in the office, my little girl enjoyed the cookies everyday of our stay. So, on the last day as we were leaving the owner came to see us off with a bag of fresh cookie dough so my daughter would not go a day without her cookies. So thoughtful. Jonathan the nice young man at the front desk was there at all hours doing everything to make this a great place to stay for everyone. I would HIGHLY recommend this Best Western to anyone wanting a nice, clean home like atmosphere, with friendly, trustworthy people.. You simply cannot go wrong..Carla J. Manyok

Room Tip: All downstairs rooms seem great. Did not see an elevator.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 24, 2012
Thank you for taking time to share your comments regarding your recent stay with us. We reallt appreciate it and hope you will visit us soon again.
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Downey, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2012

We booked 2 rooms. One for 2 adults and 2 children. Another for one adult and one child.

The gentleman and staff were welcoming and really accommodating. The parking lot was safe and the entrance was cozy but nice. Fruit on the counter for a snack. We asked to see the rooms before booking and rest assured they are extremely clean. There were extra blankets on the shelf that smelled good. The towels were bright white. Small bottles of Pantene in case you forgot yours. I asked for one more blanket and they were right on it.
We stopped here from Downey, CA on our way to camp. We rested up for a week long trip in the mountains. We woke up to a kitchenette where we made some decent waffles, syrup, milk, orange juice and hard boiled eggs. There are two tables or you can go back to your room. All was included. I thought this was pretty good considering the price was very reasonable.
I firmly believe you get what you pay for. I paid a fair price and this place was better than I expected. I will be coming back next year :) Oh and there's a clean pool in front with a gate. The kids loved it. Oh and at night I had no trouble sleeping:)

Thank you to the kind gentleman in the front and the staff.

Room Tip: Ask for another blanket it was a little cold... but glad the wall ac works very well :)
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 9, 2012
We greatly appreciate your comments and hope to see you all again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 28, 2012 via mobile

John an Jacier at the front were awesome and very helpful. The rooms were very clean and nice. I could not have been happier. The pool was clean, all the fixtures looked new. I would definitely stay there again if I'm ever in town.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 9, 2012
Your review is greatly appreciated. Thanks for visiting us and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 16, 2012

We spent 3 nights here while visiting Sequoia and King's Canyon National Parks. Both parks are 46 miles away but when planning our trip we wanted to stay in a decent sized town and Dinuba was the best we found. The hotel is only around 80 dollars per night and, for that price you don't get luxury. Our room was fine and clean though. Breakfast was a bit of a hit and miss affair though! There were only two tables in the room and most people seemed to bring their breakfast to their rooms. Supplies ran out very quickly and we had to wait for the cabinets to be refilled. There was a shortage of staff on duty too.The hotel pool and hot tub were good. This hotel had road workers staying for the few nights we were there. They seemed to spend their evenings drinking outside the back door of the hotel and littering the place with empty cans. At first I was a bit intimidated by this scene as our room was on the ground floor close to the back door. However, the men didn't cause any bother and apart from lots of cigarette butts on the grass someone had cleaned up after them before morning. I suppose good value hotels such as this one are affordable for road working companies and we have to accept this too as we got a good deal too. The Safari Restaurant just around the corner is well worth a visit for a good meal complete with good service and lovely table linens....reasonably priced too.

Room Tip: Ask for a room on the second floor and away from the road front.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 9, 2012
Thank you for taking time to post your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Cerrito, CA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 11, 2012

We stayed at this establishment on our way to Sequoia National Park in August, 2012. Don't let the outside fool you because the inside is really nice. Our 2 queen bed room was large and clean. The sink is outside the bathroom, which always make more sense to me. There was a microwave, fridge, coffee maker, hairdryer, iron and ironing board in the room. The A/C was noisy but that's usually the case with non-central air. We really enjoyed the super clean outdoor pool in this 95+ weather.

This motel is located in a safe neighborhood in Dinuba (where the raisin festival is held!) The neighborhood is very quiet and we even walked to the local restaurant, Safari, which served good American BBQ and Mexican food. Thanks to Javier for his recommendation.

Breakfast was abundant. There was hot waffles, yogurt, danishes, boiled egg, toast, cereal, and the usual. It was a good start to a long day at the national park.

Overall, it was a nice stay. If I could, I would give it 4.5 stars.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 9, 2012
We at Best Western Americana greatly appreciate your comment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2012

Not much to tell about this place: The rooms are quite big, the beds are new, everything is perfectly clean, the continental breakfast is above-average, the front desk staff was a joy to talk to. If you have to stay in Dinuba for any reason (the pricing of this motel tells everything about the amount of people having a reason) or want a nice, clean, friendly place relatively close to Kings Canyon/Sequoia National Park, this is the hotel to look for.
The town of Dinuba itself offers all major fast food chains, a Wal-Mart, a Wallgreen's and not much else, so don't get overexcited about your possibilites for a night out.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAmericana, General Manager at BEST WESTERN Americana, responded to this review, September 9, 2012
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Americana

Address: 1450 South Alta Ave., Dinuba, CA 93618
Phone Number:
Location: United States > California > Dinuba
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Dinuba
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Americana 2*
Official Description (provided by the hotel):
39 units motel with outdoor swimming pool and jacuzziFree expanded continental breakfast including fresh made hot waffles40" Samsung LED TV's in All RoomsFree WiFi, Free parking, Truck Parking on Site ... more   less 
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Also Known As:
Best Western Dinuba
Dinuba Best Western

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