I recently stayed at the Holiday Inn Express in Dinuba, CA during a business meeting I was hosting in the area, and I even suggested to my meeting participants to stay there, most of whom did. I had booked for a Sunday arrival, but due to illness I arrived on Monday at around lunch time. I was feeling terrible and looking forward to resting in my room and cleaning up before my 2 p.m. meeting, but when I arrived the woman at the front desk told me that my three night pre-paid reservation had been kicked out of the system due to not notifying them that I would arrive late. I apologized (this was, after all, my fault) and asked to be given keys to my room, but they told me that a room would not be available for me for another hour and a half. After an hour and 45 minutes I asked what the status of my room was, and I was finally given keys to my room.
The rooms are relatively updated, nothing spectacular, and the hotel is moderately clean. The "gym" is deplorable - there are three workout machines, and I tried two: the Nordic Track treadmill, which was virtually unusable, and the Nordic Track elliptical, which was also in very poor condition.
The icing on the cake was that I contacted Holiday Inn Corporate THREE TIMES to notify them of my experience, and each time they said that "the [local] hotel is in the best position to discuss and resolve your concern." In none of these instances did the hotel reply to my e-mails.
I would NOT recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Welcome to the newly built , Holiday Inn Express & Suites in Dinuba, California, conveniently located 45 miles from the breathtaking Kings Canyon Park and the Redwoods in Sequoia. Come and explore giant natural beauty of the San Joaquin Valley gateway to Yosemite. In our backyard we have the new Ridge Creek Golf Course featuring a state-of-the-art covered natural grass practice tee. Enjoy picturesque countryside, like the Blossom Trail and shop at the nearby preferred Tulare Outlet Mall. Local entertainment includes great casinos restaurants, and sports events at the Reedley College. Located in the agricultural and dairy heartland Dinuba is home to many large corporations such as Ruiz Foods, Best Buy Distribution Center, Guardian, Patterson Dental, Odwalla Juice and everyone s favorite Sunmaid rasins! Come and relax in our luxurious guestroom and suites enjoying premium amenities and reliable standards like complimentary wired and wireless high-speed Internet access, outdoor pool and spa, 24-hour fitness and business centers. Come check out the new HOT breakfast bar in town with complimentary HOT breakfast items and our irresistible cinnamon rolls. Come and STAY SMART as our friendly and knowledgeable staff awaits your arrival to our new Holiday Inn Express & Suites in Dinuba! ... more less
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- Also Known As:
- Holiday Inn Express Dinuba West Hotel Dinuba