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Holiday Inn Express Dinuba West: Traveler Reviews

2.5 of 5
375 S. Alta Avenue, Dinuba, CA 93618
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Holiday Inn Express Dinuba West
Ranked #2 of 3 hotels in Dinuba
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37 reviews from our community

    Trip type
Traveler rating
    12
    10
    6
    5
    4
Date Rating
1 review
5 helpful votes 5 helpful votes
“Rooms are DIRTY ..i had to clean the disgusting bathroom my self.”
2 of 5 stars Reviewed March 24, 2012 via mobile

We get into our room, look around theres handprints on the mirrors...candy wrappers on the floor.. IT GETS WORSE... I take a look at the bathroom.. There's PEE ON THE TOILET SEAT & somebody's shaving's in the sink... Grossss right? So we call the front desk & they get us a new room & its the same story...DIRTY...no point in calling and having them "re-clean" the room since obviously the housekeeper doesnt know what CLEAN is. So i take it upon my self and spray & wipe everything down with lysol... Definitely WON'T come back.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
Ask Anakaaayy about Holiday Inn Express Dinuba West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dinuba West, responded to this review
April 22, 2012
Anakaaayy,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, California
1 review
9 helpful votes 9 helpful votes
“WON'T BE BACK!!!”
1 of 5 stars Reviewed October 26, 2011

very poor customer service. very noisy place, won't be back. don't forget to get ear plug coz train will mess your sleep.

  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
Ask andy w about Holiday Inn Express Dinuba West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Manager at Holiday Inn Express Dinuba West, responded to this review
November 4, 2011
Dear Guest,

We at the holiday inn express were very stunned and saddened to hear about your stay. We are very sorry we did not demonstrate to you the qualities that we possess as a hotel, which is great customer service and catering to the needs of our guests. It is also an inconvenience that we are located near the train track; however we can and will do whatever we can to keep sleep disturbances at a low, whether it be providing you with earplugs or moving you to the opposite side of the building. We would be delighted if you came back and gave us a second chance to prove what we are really about. We wish you a Happy Holidays and safe traveling’s.

Sincerely, Anita Valdez
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burbank, ca
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
44 helpful votes 44 helpful votes
“Surprisingly good!”
4 of 5 stars Reviewed October 17, 2011

I booked this hotel for a quick one-night stay on my way to King's Canyon National Park. For the price, the room was great. It was very clean and the bed was comfortable. The front desk staff was super helpful and friendly.
No, the continental breakfast wasn't anything special, but it was free...

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask irahsirahs about Holiday Inn Express Dinuba West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Manager at Holiday Inn Express Dinuba West, responded to this review
November 4, 2011
Dear Guest,

It is delightful to hear that your stay was great, we do all that we can to keep our hotel as fresh and neat as possible being that we are only 2 years old. It was also wonderful to hear that our front desk staff made an impression on you, we do our best to make our guests our number one priority. We are also working at our breakfast bar, which just currently received an instant pancake maker. We hope to see you again soon, Have a happy holidays and safe traveling’s.

Sincerely, Anita Valdez
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San Diego
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“The only nice decent hotel in Dinuba!”
5 of 5 stars Reviewed October 6, 2011

This is the only decent hotel to stay at in Dinuba. Thank goodness it is here! We stayed here just for one night and it was great. Complimentary breakfast also!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask AquaV about Holiday Inn Express Dinuba West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Manager at Holiday Inn Express Dinuba West, responded to this review
November 4, 2011
Dear Guest,

Thank you for the compliment we strive to be the best we can be in our small town. We here at the hotel are glad to hear your stay was great and would love to cater to you again soon. Have a happy holidays and safe traveling’s.

Sincerely, Anita Valdez
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London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great stopping place in Central CA”
4 of 5 stars Reviewed September 19, 2011

We stayed here two nights in August 2011 on way from Los Angeles to San Francisco via the Sequoia National Park. Excellent service and 5 star value for money. We were tired of driving (even though we had rented a convertible) and spent a day by the pool at the hotel. OK, it's not Malibu Beach, but neither was the price for the two nights - $200 in total including breakfast and a large, clean comfortable room with microwave, fridge and bath/shower. The pool was clean and quiet, and we chilled happily for the day.

We'd go back - there was even the cheapest gas station I've seen in the USA next to the hotel (as a Brit, I notice cheap gas!! ours costs $8 a gallon, or it did last week)

Room Tip: Ask for a room on top floor - they are like suites
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ConsultantNomad about Holiday Inn Express Dinuba West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Manager at Holiday Inn Express Dinuba West, responded to this review
September 21, 2011
Dear Guest,

We at the Holiday Inn Express Dinuba were enthusiastic when we heard that we made your stay equivalent to that of a 5 star hotel. Its guests like you that make our job worth wild, we love catering to our guests needs and enjoy getting to know more about our guests. We hope to see you again soon and wish you safe and happy traveling.

Sincerly,

Anita Valdez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Dinuba West

Also Known As:
Holiday Inn Express Dinuba West Hotel
Holiday Inn Express Dinuba West Hotel Dinuba
Holiday Inn Express Dinuba
Address: 375 S. Alta Avenue, Dinuba, CA 93618
Phone Number:
Region: United States > California > Dinuba
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Dinuba
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the newly built , Holiday Inn Express & Suites in Dinuba, California, conveniently located 45 miles from the breathtaking Kings Canyon Park and the Redwoods in Sequoia. Come and explore giant natural beauty of the San Joaquin Valley gateway to Yosemite. In our backyard we have the new Ridge Creek Golf Course featuring a state-of-the-art covered natural grass practice tee. Enjoy picturesque countryside, like the Blossom Trail and shop at the nearby preferred Tulare Outlet Mall. Local entertainment includes great casinos restaurants, and sports events at the Reedley College. Located in the agricultural and dairy heartland Dinuba is home to many large corporations such as Ruiz Foods, Best Buy Distribution Center, Guardian, Patterson Dental, Odwalla Juice and everyone s favorite Sunmaid rasins! Come and relax in our luxurious guestroom and suites enjoying premium amenities and reliable standards like complimentary wired and wireless high-speed Internet access, outdoor pool and spa, 24-hour fitness and business centers. Come check out the new HOT breakfast bar in town with complimentary HOT breakfast items and our irresistible cinnamon rolls. Come and STAY SMART as our friendly and knowledgeable staff awaits your arrival to our new Holiday Inn Express & Suites in Dinuba! ... more   less 
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