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“Convenient Hotel” 4 of 5 stars
Review of BEST WESTERN Diamond Bar Hotel & Suites

BEST WESTERN Diamond Bar Hotel & Suites
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BEST WESTERN Diamond Bar Hotel & Suites
2.5 of 5 Hotel   |   259 Gentle Springs Lane, Diamond Bar, CA 91765   |  
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Ranked #3 of 3 Hotels in Diamond Bar
SLC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Convenient Hotel”
4 of 5 stars Reviewed July 15, 2014

Very convenient to Roland, Chino, and access to freeways to LA and Long Beach. Decent rooms. Nice pool. Fridge and microwave in room are nice to get your own breakfast at the nearby Vons. The hotel breakfast is so-so at best.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    39
    36
    24
    12
    32
See reviews for
46
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42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Any
English first
la, United States
1 review
4 of 5 stars Reviewed July 10, 2014

Convenient and comfortable, the service is very nice! It's near the restaurant and the K-mart supermarket. If there were the pickup of the tour group, it would be better. In total, a fairly nice place, recommend to stay if you visit LA.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond Bar, United States
1 review
1 of 5 stars Reviewed June 15, 2014

The Owner and desk manager-unfriendly. Place right next to the 57 freeway, very noisy. Quality of the room at best might be worth $50.00 not the $100. plus tx we paid. Continental brkfst was a joke plus they watch you don't take anything out. One bed felt ti was going to fall apart when you moved, neither were comfortable. I lost sleep both nights. Continental burger, 50 yards away, good food and selection. Worth the slow 5 min walk. Bottom line....find another place to stay.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 8, 2014

Our overall stay was actually quite comfortable and quiet. The Hotel grounds were clean, lush with many plants and beautiful flowers. The pool was clean and large (3 ft to 6ft) and the Jacuzzi was a perfect way to relax after a long day on our feet. There is plenty of free parking around the entire Hotel. The two Queen bed suites are comfortable, clean and well stocked with all necessities. The AC and Heater work perfectly fine. The staff that we dealt with during check-in were friendly, and helpful. The continental breakfast was basic but appreciated. Located just off of Frwy 57 and just 5 minutes from Cal Poly Pomona. This Hotel is a place we will consider staying at again in the future.

Room Tip: Rooms in front of the pool and office are quiet. Rooms on the other side face the busy freeway. 10...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Central Coast California, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

Comfortable, clean room. Good full breakfast. All room amenities worked well. Easy check in and check out. Internet and cable worked well. Didn't use the pool, but looked nice and clean, would be great in the heat of the desert. Staff was friendly at check in and out and at breakfast, helpful.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Arizona City, Arizona
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 16, 2014

Ok so to all of you who are confused I'm going to clear it up for you. The "front desk supervisors" are Summer Patel and Mayer. Ms. Patel is actually the owner who's real name is Sheetal. She will never tell you she is the owner so she doesnt have to deal with you. Mr. Mayer is really just the front desk supervisor but none the less very rude. I will never come back here. These people have no business running a hotel.Please for your own good STEER CLEAR OF THIS PLACE!!

  • Stayed May 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
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Rockville, MD, United States
1 review
2 of 5 stars Reviewed May 16, 2014

This hotel was dark, dingy and a bit scary. I felt like I was in a dangerous area. The "resort like" atmosphere advertised was not accurate. When I called prior to arrival for an early check in, they said no problem. That day, when I called to find out a time, they said that it was not possible. They said they knew who told me and she did not know the correct answer. Not acceptable to this business traveler.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Diamond Bar Hotel & Suites

Address: 259 Gentle Springs Lane, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Diamond Bar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Diamond Bar Hotel & Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Diamond Bar Hotel Diamond Bar

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