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“Excellent stay and feels like home” 5 of 5 stars
Review of Ayres Suites Diamond Bar

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Ayres Suites Diamond Bar
3.0 of 5 Hotel   |   21951 Golden Springs Drive, Diamond Bar, CA 91765   |  
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2 Nights - 20% Off!
Ranked #1 of 3 Hotels in Diamond Bar
GreenLeadersGold level
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent stay and feels like home”
5 of 5 stars Reviewed June 7, 2013

This hotels has a very welcoming interior and the crew are all very hospitable. Special mention to Uncle Peter for the extremely warm service that makes our stay feels like home. We stayed for 4 nights and then extended for another 5 nights.
Some cons thought is the restaurant could do with better ventilation. Went there for breakfast and came out smelling like a fryer.
Pros... Parking and breakfast is free. Breakfast is pretty decent however could do with variety a little. Room has a pretty good size fridge and nicely equipped with minibar of coffee machine and microwave oven. You can also use their computer and printer facilities by the lobby. Wifi speed is pretty good too.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review, June 12, 2013
Dear AiVy C -

Thanks you so much for allowing us to welcome you to our hotel recently and for extending your stay. It was an absolute pleasure having the opportunity to provide you with warm service and comfortable accommodations. We appreciate your thorough review and hope to welcome you back very soon.

Sincerely,

Beatriz Peon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

341 reviews from our community

Traveler rating
    245
    65
    12
    8
    11
See reviews for
102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Huntington Beach, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2013

You all are so awesome!! We had a wonderful time, and thank you Beatriz for the goodies. The girls loved the room!!!! Breakfast was wonderful and we had a great view of the Golf Course. Your entire staff is fabulous! Great Job!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2013

Stayed here while competing in a sports event. Rooms were excellent and staff was very helpful. Breakfast selection was exceptional and we enjoyed the view of the golf course while dining.
Ayres truly plans their properties around their guests and it shows! Thank you everyone for a great week.

The Farmers' Market nearby was fabulous, as was the Market World with all of our favorite specialty foods.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review, June 1, 2013
Dear Project -

Thank YOU for your very kind words and for allowing us the chance to welcome you. To know we have made such an impression and were able to make a guest feel so comfortable and welcome is just fantastic. We definitely do our utmost to ensure our guests are completely satisfied with their stays. Your recommendation is most appreciated and we hope you will visit again very soon.

Sincerely,

Beatriz Peon
General Manager
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Park City, Utah
1 review
5 of 5 stars Reviewed May 15, 2013

The staff were extremely courteous and the rooms were spotless. A beautiful property. We will stay here again. We were here during a heat wave, but the grounds were green and lush, making things feel cool and inviting.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review, June 1, 2013
Dear tlhlaw -

It was an honor welcoming you as our guest recently. Cleanliness and comfort are top priorities for us, so I am very pleased we were able to provide these to you. We are very grateful for your review and hope you will consider staying with us again in the near future.

Warm regards,

Beatriz Peon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver, Pennsylvania, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 22, 2013

The room was clean, roomy and comfortable. The staff were friendly and very responsive. I was there on business and had a package delivered and the staff called me directly on my cell phone to make sure I was notified of the package. I loved the nightly reception and hot breakfast! My only complaint was the workout room. Very small with older equipment. Everything else was very good. I would stay at the hotel again when I return to that area on business.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2013

The staff were incredibly kind and helpful. The hotel shuttle picked me up from the nearby Metrolink station; they drove me to pick up dinner; they made sure I had everything I needed in the room; the breakfast chef made a wonderful omelette; and so on. I was very impressed by the staff going above and beyond for their guests. Thank you!

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Puente, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

Our stay was wonderful! The staff was very accommodating and helpful! The only small issue we had was the room we stayed in had a faint cigarette smell. The breakfast was good, nothing special. It was also nice to know that you could not get into the hotel after a certain hour without a room key. Our party had also reserved the shuttle for the event we attended and it was awesome to know that we could enjoy our event and have a few drinks without having to drive back to the hotel. I would definitely recommend this hotel to anyone.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Drive, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Diamond Bar
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
Official Description (provided by the hotel):
The charm and elegance of a European-inspired boutique hotel await you at Ayres Suites Diamond Bar! You’ll find all of the luxurious guest rooms at Ayres Suites Diamond Bar are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast! Ayres Suites Diamond Bar welcomes travelers to all of the exciting business, recreational, and entertainment attractions Diamond Bar, CA has to offer. Go splash in the water at Raging Waters with the family or discover the Pomona Fairplex. Located directly next door is the magnificent Diamond Bar Golf Course, making it the most convenient round of golf you've ever played. And you'll be glad to know that Ontario International Airport is just a short drive away. ... more   less 
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Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar

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