I come to Delano about once every 3-6 months, and we've always stayed
at the Roadway Inn. It's never been spectacular, but then it's not expected to be, and really all we look for is a comfortable and safe place to sleep.
This time there just seemed to be a lot of small things that bugged me. The drain stopper was missing from the sink, burn marks on the bathtub (how the heck do you burn a bathtub?), the alarm clock didn't
work (luckily I travel with my own) and the drapes hung so low on the window they blew all over when I had the AC on. I finally tucked them up under and on the window ledge.
Even though I had the AC set to "auto", it seemed to be defective and never shut off. When I'd manually shut it off the room would be too hot to stand within 15-20 minutes. Mostly I'd say that's a design
error in insulation (and drapes for the window), and all little
"niggling annoyances" I could -and probably would have- overlooked and forgotten about.
The final straw was when I came back to the room about 4pm, after having a very grueling and long day, and wanted to take a nap. My room (205) was directly over the small pool. I could sleep through playing, splashing, rough-housing...and I never once even heard the freeway noise, even though the motel is right next to the freeway. But there was no way I could sleep through kids SCREAMING, non-stop, for two solid hours!
I was so tired, I kept trying to go back to sleep...but no dice. Finally two hours later I called the front desk to complain. Mind you, the front desk is immediately adjacent to the pool! There's no way they couldn't have heard that too! And I hate to stop someone else's fun, but there was no cause for the screaming. None.
I do credit the fact that they honored my request to NOT have maid service. I travel with expensive computer equipment, and I used to work at the Hilton. Even at an upscale hotel, maids can carelessly leave the room door open and walk away, etc. I now always travel with my own towels, etc. Besides...who wants to use hotel towels???
In travel as the rest of life, you get what you pay for. But all things considered, the rooms aren't worth what's being charged. I can pay $10-15 more and stay at a much nicer hotel, which is what I'll be doing the next time I'm in Delano.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.