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“Horrible” 1 of 5 stars
Review of Americas Best Value Inn

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Americas Best Value Inn
2.0 of 5 Hotel   |   2231 Girard Street, Delano, CA 93215 (Formerly Coachmans Inn)   |  
Hotel amenities
Ranked #5 of 6 hotels in Delano
sac
1 review
3 helpful votes 3 helpful votes
“Horrible”
1 of 5 stars Reviewed January 23, 2008

I never thought I would write a review period, on any hotel good or bad. But, this experience changed my mind. Our stay didn't last over forty minutes tops. The hotel smells. We were so tired that we thought we could just ignore it and sleep for a few hours before we got on the road again. Big mistake. This hotel really has an aweful smell, including the bedding. The doors and walls are incredibly dirty, room is falling apart and just filthy. When the heat didn't work and we couldn't open the window to air out the room ,due to no screen, we were done. Front desk offered two other rooms, because we were exausted we checked them out, the two other rooms were no different, probably worse. Front desk stated we couldn't have a refund because our room was "dirty. " The bedding was undone and we had opened a bar of soap, that is all. He would not work with us stating that he was not the manager and could not give a refund. He also sprayed air freshener in the room thinking that would mask the odor. We were told to call later to speak to the manager, we did. Apparently he was not available and has yet to return our call. This hotel is nasty and we believe the man behind the counter was truely the manager. We paid $55 dollars for a few aweful minutes. I really could care less about the money but the front desks dishonesty and this hotels condition is really embarassing and honestly disgusting. Had I been fully awake when we stopped the whole nightmare would have been avoided. Do your self a favor and stay in the hotel across the street, or better yet in your car!
**** I wish I had photos but obviously we were'nt there long enough...sorry

  • Liked — Nothing
  • Disliked — The whole situation was terrible
  • Stayed January 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aalo_Corp, Manager at Americas Best Value Inn, responded to this review, March 19, 2013
We are highly apologetic for your dissatisfaction with our property. We'd like to extend our assurance that the property is no longer anything like what you experienced and that if you so chose to give us another opportunity to change your opinion of us, that you'd be very satisfied with the surroundings you find yourself in. In the future we hope you can consider our reformed selves once more.

Sincerely,
Rabeyia Anwar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Additional Information about Americas Best Value Inn

Address: 2231 Girard Street, Delano, CA 93215 (Formerly Coachmans Inn)
Location: United States > California > Delano
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Delano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Reservation Options:
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