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“Service sells!” 3 of 5 stars
Review of BEST WESTERN Liberty Inn

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BEST WESTERN Liberty Inn
14394 County Line Road, Delano, CA 93215   |  
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Ranked #1 of 6 hotels in Delano
Huntsville, Alabama
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Service sells!”
3 of 5 stars Reviewed May 8, 2013

Stopped at 9:30 Monday 5/6/13. Did not want to spend as much as was requested but clerk, John, did his best to give me the best price he was at liberty to offer. His efforts were appreciated. I had trouble connecting with wifi. Again John worked to determine the difficulty and got me on-line. Night clerk, Andrea, was also pleasant.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, May 10, 2013
Dear grandy79,

Thank you for taking the time to write about your experience with us! It was our pleasure having you stay with us! Feel free to drop by again and say hello whenever life brings you to Delano!
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99 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
Fresno, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2013

This Best Western is located just off of Hwy. 99, about a 45 minute drive north of Bakersfield. The hotel is clean and well-kept. They recently made improvements in the breakfast room; new appliances and a better variety of food/beverages. The food and utensil supply is kept filled and fresh. During check-out the desk clerk told me they will soon be remodeling the rooms, and the breakfast room will be expanded to a full buffet hot breakfast dining room. The pool, spa, and sauna are indoors and look well-maintained and clean, although I've never used them. The staff is courteous and will do everything possible to make the guest's stay a pleasant one. There are only two down-side items, although minor. My room shower water pressure is low; and during check-in I was told there is no password necessary for wi-fi in our rooms. That means no security for internet access. The hotel is is almost always quiet inside even when full, but there is a slight sound of freeway traffic. A good value.

Room Tip: I didn't use the fitness center. There is no elevator so if you have health issues, it would be...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, April 8, 2013
Dear Shrimpy57,

We appreciate you taking time out of your day to write about your experience with us. We are happy to hear that you describe our hotel as "clean and well-kept" and our staff as "courteous." We hope to see you again whenever life brings you to Delano!
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Henderson, Colorado
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 18, 2013

The property is clean and well-maintained. Our room was good-sized, with a refrigerator and microwave. The staff was accommodating, they were sold out of the standard non-smoking rooms, so the clerk gave us a discount on the non-smoking suite. Many local restaurants give a 10% discount on their prices when you show your room card.
A dirt lot on the highway side of the building provides large vehicle parking. Could be muddy in that area during rainy weather.

Room Tip: We liked the suite, it has a great sitting area with a ceiling fan. Normally we do not get suites...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, March 21, 2013
Dear Dannyandcindy,

Thank you for taking some time to write a review about your experience with us! We are happy to hear that you describe our property as "clean and well-maintained." We certainly enjoyed having you hear and we hope to see you again whenever you come to Delano!
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Grover Beach, California
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 6, 2013

I stayed at this hotel for 5 nights. The rooms are very clean and spacious.My room was equiped with a microwave and small refrigerater. Free WiFi was available as well as a computer in the lobby. Very nice continental breakfast was included with the room. The hotel had an indoor swimming pool,hot tub and dry sauna.The location is walking distance to restaurants and shopping. The staff was very friendly and accomodating. I highly recommend this hotel for the value and cleanliness.The only negative I encountered was the lack of an elevator.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, March 7, 2013
Dear lori l,

Thank you for taking the time to write a review! We are glad to hear that you describe our rooms as "very clean and spacious" and our staff as "very friendly and accommodating." Thank you for your kind words! We hope to see you again the next time life brings you to Delano!
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Moses Lake
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2013

Very nice hotel and staff. It was a pleaseant. We found the hotel early in the am sat after deciding not to stay in Bakersfield again. We booked the room at 7:30 am with the front desk and they let my brother-in-law eat from the cont breakfast offered the previous nights guests. Very nice!

Room Tip: No elevator
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, January 19, 2013
Dear Kim S,

Our staff takes great pride in the service they provide and we sincerely appreciate you taking the time to share your experience with us on TripAdvisor. We thank you for your kind words regarding our hotel, breakfast, and staff! We hope to see you again down the road!
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A TripAdvisor Member
5 of 5 stars Reviewed November 28, 2012

When we arrived, we realized we had made reservations at the Delano LIberty Inn. THe photos looked the same. However, Christine, at the Delano Inn .was very nice and agreed to cancel our reservations, since we messed up on the reservations.
The young manb at the LeBec LIberty Inn was very personalbe and helpful in explaining the mix up.
THe rooms were clean and comfortable. My grandchildren love the pool there. We have stayed there quite a few time.
Thank you.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, November 29, 2012
Thank you for your kind words. We hope to see you down the road! We wish you safe travels!
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california
Top Contributor
50 reviews 50 reviews
47 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 25, 2012

I stayed here for 2 days around Thanksgiving. Everything about this hotel is average,(front desk, facility in general, continental breakfast, rooms). First of all the staff has done nothing about the pool situation a past reviewer stated the pool was over chlorinated and its true. I traveled with children and of course they wanted to go into the pool. The pool made there skin verty dry and irritated the following day. The pool water is cloudy due to the amount of chlorine they use.
The rooms are old and see out dated but are clean and well kept up. The Bestwestern chain of hotels in general has been left by Marriot and Hilton brand style to hotels. The front desk staff were ok nothign great or nothign bad. THe breakfast does end at 9am which is a bit early and they dont stock much in the continental breakfast and leave the juice containers half empty. Lady who was taking down the breakfast at 9:04 am would not let my son get any milk for hsi cerea because it was already past 9am.
Location to the hwy is good and there are fast food chains near the hotel along with a Kmart across the street. Theres not much of a selection of hotels in Delano so your kinda stuck with either roach motels or only average hotels.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWLibertyinn, Manager at BEST WESTERN Liberty Inn, responded to this review, November 26, 2012
Dear CaliforniaMark,

Thank you for taking time out of your day to write about your experience with us. We appreciate that you described our rooms as clean and well kept up. Currently we are undergoing a renovation process for all of our rooms which include new LCD televisions, new granite vanities, among other improvements as well. We thank you for your comments about the pool and we will make sure to adjust our chlorine levels accordingly so that everyone can enjoy their time in the pool. Regarding the breakfast, please accept our deepest apologies for any inconvenience that you experienced. The service you describe are certainly not to the standards we hold at our hotel. We strive for every aspect at the BEST WESTERN Liberty Inn to be accommodating and enjoyable for all of our guests. Thank you again for taking the time to write about your experiences with us. It is through communication, such as yours, that we are able to monitor and improve service for our guests. We hope to see you again down the road.
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Additional Information about BEST WESTERN Liberty Inn

Address: 14394 County Line Road, Delano, CA 93215
Phone Number:
Location: United States > California > Delano
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Delano
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The BEST WESTERN Liberty Inn offers all the right amenities for the leisure and business traveler. Our well-appointed, spacious rooms come fully furnished with refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards, air-conditioning, and telephone with free local calls.Also, enjoy watching your favorite channels on cable-satellite television including CNN®, ESPN®, and HBO®. And catch up with friends and family while surfing the web on our free high-speed wireless Internet network. If you need to take care of business, take advantage of our twenty-four hour business center located in the lobby, complete with print, fax, and copy services. After a good night’s rest, start your day off right by enjoying a complimentary deluxe continental breakfast while catching up on current events by reading the daily newspaper.The BEST WESTERN Liberty Inn is also the only hotel in Delano that features a heated indoor pool, spa, and sauna for year-round guest comfort, so make sure to bring your swimwear. And pets are welcome with a nominal fee.Once you experienced all the hotel has to offer and are ready to get out and explore the area, you will notice that our hotel is conveniently located nearby several key attractions including the Tulare World Ag Expo, Auto Club Famoso Raceway, Lake Woollomes, and Colonel Allensworth State Historical Park. Our staff will also be more than happy to help you find things to do in the area as well.So whether it is for business or pleasure, the BEST WESTERN Liberty Inn is the place to be. A friendly and multilingual staff is ready to ensure a memorable and comfortable stay. Start planning your trip today. And make sure to take a picture with our very own Statue of Liberty! ... more   less 
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Also Known As:
Best Western Delano
Delano Best Western

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