Check everything out in the room first, for us, nothing worked, the hotel staff can go to room 316 right now and find the cushions on the balcony chairs still missing, Keurig coffee pot not working. The first night of our honeymoon, we called to have the fireplace fixed, good grief, I had to get upset the next day with the front desk staff, they blew us off for a romantic honeymoon night. To be fair, the place has a dream location, nice walk to the beach, 1540 has great meals, loved the Lobster Benedict for Breakfast. Close by is "Miltons", which you "gotta do" if you are staying there. A very romantic location, and would be great if they can fix these annoyances and the staff could care a little more about the guests.