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“"THIS IS NO HOTEL CALIFORNIA,NOT A LOVELY PLACE"” 1 of 5 stars
Review of L'Auberge Del Mar

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L'Auberge Del Mar
5.0 of 5 Resort   |   1540 Camino Del Mar, Del Mar, CA 92014   |  
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Hotel amenities
Special Offer
Beach & Breakfast Package
Ranked #3 of 7 Hotels in Del Mar
Certificate of Excellence
GreenLeadersBronze level
West Bloomfield, Michigan
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“"THIS IS NO HOTEL CALIFORNIA,NOT A LOVELY PLACE"”
1 of 5 stars Reviewed August 29, 2013

Overbooked when arrived,( not the room we booked from photo from internet) for our 38th anniversary,put in claustrophobic small room with musty,urine smells throughout,Yuk!..(dogs allowed)....upgraded to a suite next day but is was not so "Sweet", view was a parking lot of a post office with trucks with slight view of ocean still with smells!!!!!!!!......did not get my floral toiletries as promised as i am allergic to citrus,after being depressed i talked to management again and got my first night taken off the bill for all the aggravation and finally received my floral products the last day!....also was over charged in spa and mini bar.....will not be returning to this" Unlovely" place!!!!!!

Room Tip: choose another hotel like "The Grand Hotel"in Del Mar!
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Newport Beach, California
Level Contributor
96 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed August 26, 2013

Great locatioin, friendly staff. Plus they have a car charger for electric cars! Wonderful access to the track and the beach. The room could use a slight makeover for carpet and pant but otherwise it was in very good shape and the bed was very comfy.

Stayed July 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 26, 2013

Stayed here many times, great location, great staff & great hotel. The location is great - easy walk to the beach & access to other things in the local area. Did i say the rooms & beds especially are wonderful?

Room Tip: the rooms in the center have a nice balcony, but the pool noise can be bothersome at times.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rye, New Hampshire, United States
1 review
5 of 5 stars Reviewed August 14, 2013

If you can afford it you HAVE to stay here. Relaxing, luxurious & beautiful!
We stayed in a 1 bedroom suite overlooking the ocean. The room was fantastic. Staff were friendly and helpful - especially the valet service. A bunch of great guys!

I have never slept in a more comfortable bed - pillows were amazing.

Del Mar is a beautiful and relaxing village - great location close to La Jolla and San Diego but a lot more peaceful. The beach is a 5 minute walk from the hotel down the hill. Plenty of restaurants all within walking distance. The racetrack is about a mile down the road and a fun way to spend an afternoon during the season.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SF, USA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 13, 2013

Prez. Suite: partial view of ocean, including white water, 1/2 the cost of a comparable room at La Valencia in La Jolla, 2 bathrooms. I highly recommend. Spa is good, location is great. Del Mar Plaza is wonderful. Lots of restaurants. Walk to beach, P.O., restaurants, shops, library, and more. Great staff, low-key but very stylish place. Ocean view from lobby. Very open design. This place was very relaxing but still had a nightlife.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LAubergeDelMar, Resort Operations Manager at L'Auberge Del Mar, responded to this review, August 23, 2013
Dear Guest,

Thank you for your kind words and feedback! I am particularly pleased that you enjoyed the upgrade and the spectacular vistas it offers. I truly appreciate you taking the time to share your experience and I hope to host you again at our spectacular home by the sea.

Kind Regards,

Resort Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson,Az
Level Contributor
338 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed July 31, 2013

This is a 4 start hotel in a 5 start location. My wife and I have been going to Del Mar practically every year for the past 10-12. I referee at a soccer tournament in Del Mar end of July and we also go to the race track.. We have stayed at the Courtyard Marriott up the road in Solano Beach, the Del Mar Motel by the beach and in La Jolla at the Grand Colonial. L'Auberge is the most expensive by at least $100; however you are in the heart of Del Mar. The shopping center is across the street, the beach is a stone's throw away and you are surrounded by great restaurants (Jake's, Poseidon, Pacifica) and more shopping along Camino Del Mar. Plus they have a shuttle to the track.We just stayed there for 4 nights. I felt the service was friendly and attentive. At check in they upgraded us to a Deluxe Resort King (rm 115) which had a patio by the pool. Felt room was very nice and a good size, especially compared to the other places we've stayed at. While at least 4 weddings took place while we were there we werent bothered by the noise and enjoyed watching everyone go by. At night the lobby was packed w/ wedding guests and track people but if we had patio door closed we didnt hear anything. Had a breakfast and lunch outside and it was delicious. Food and drink a little pricey but I expected that going in. The place is not opulent and can seem crowded if going in high season. Your choices if want to stay in Del Mar are limited. Del Mar Motel gets you on the beach but its really a Motel 6. The Holiday Inn is near the track but nothing else. If convenience is important, especially if going to track or eating in Del Mar, then L'Auberge is worth it. We'll compare what we can get for the same price at other nearby hotels but odds high we will return

Room Tip: we liked 115. by the pool
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan Beach
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 29, 2013

Room was dirty. Used margarita glasses in "clean" room. Used beer cans on our patio. Used wedding cake in our refrigerator! And, cigar ashes all over the carpet. Not only not cleaned but not checked. No turn down service -- and, $500+ per night (parking lot view). Never again. Management does not care (at all). Disgusting for the price. Much better places -- Rancho Valencia...Inn at Rancho Santa Fe...Grand Del Mar. Don't waste your money at L'Auberge!

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAubergeDelMar, Resort Operations Manager at L'Auberge Del Mar, responded to this review, August 14, 2013
Dear Guest,

First and foremost, thank you for choosing our resort and thank you for sharing your feedback on Trip Advisor. There are ten pillars that serve as the foundation upon which our commitment to you is built and I want to assure you that the conditions that you described do not reflect our pillar of quality. It is of paramount importance to me that I earn the present satisfaction and future loyalty of each and every guest by providing them with accommodations and service that exceed their expectations. Therefore, I am deeply concerned about not only rectifying your current displeasure, but doing what it takes to earn your future loyalty. As you know, it is difficult to link your Trip Advisor feedback with your reservation; however, it would be my privilege to address the challenges that you experienced. Please email me at BCrawford@DestinationHotels.com to grant me the pleasure of doing what it takes to earn your future loyalty.

Kind Regards,

Resort Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'Auberge Del Mar

Address: 1540 Camino Del Mar, Del Mar, CA 92014
Phone Number:
Location: United States > California > Del Mar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Del Mar
#3 Business Hotel in Del Mar
#3 Family Hotel in Del Mar
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — L'Auberge Del Mar 5*
Number of rooms: 120
Official Description (provided by the hotel):
L'Auberge Del Mar offers all you need to create those perfect moments...a private path to the beach, poolside cabanas, a spa to relax in, award winning dining – and that’s just on the grounds. You can meander to the shops in Del Mar, golf by the sea, watch the horse races and simply enjoy all that Southern California has to offer. We can’t wait to see you here. ... more   less 
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Also Known As:
l`Auberge Del Mar Hotel Del Mar
l Auberge Hotel Del Mar
Lauberge Del Mar

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