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“Great Location and Wonderful Setting” 4 of 5 stars
Review of BEST WESTERN PLUS Dana Point Inn-by-the-Sea

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BEST WESTERN PLUS Dana Point Inn-by-the-Sea
2.5 of 5 Motel   |   34744 Pacific Coast Highway, Dana Point, CA 92624   |  
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Ranked #3 of 9 hotels in Dana Point
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Great Location and Wonderful Setting”
4 of 5 stars Reviewed January 10, 2013

We were in town over the Christmas/New Years Holiday and had a two night stay in Dana Point. I chose the Best Western for Value and Location. I booked through EntertainmentHotelBucks and got a great deal, we actually were going to extend our stay but I could not get the same price again but the hotel was willing to match it, but we opted to continue with our Original plan to go back into the Desert (Palm Springs). This is right across from the Beach - there is nothing but a few passing cars to obstruct your view. I love that Best Westerns include waffle and eggs breakfasts, along with other Continental Breakfast Items. And that they include Free WiFi.
This particular location had a underground parking area, which when its full it would be hard to move around if your not a comfortable driver.
Your room entry is outdoors but covered. It's set up like a multilevel courtyard setting. Very charming. There is an elevator or stairs.
Room was very large, had 2 queen beds, microwave, fridge and coffee maker. Along with the usual bath amenities - soaps, hair dryer, etc.
The receptionist was very nice and pleasant and seemed to enjoy her job and was very accommodating.

I only give 4 Circles just because I don't want to confuse anyone to think this is a 5 Star "Resort". It's a hotel/inn. Things are a bit out dated but there are some updated things - like the tv and Counters that you may not get in some 4 Star Hotels that have been around for a while.

For what it is and the price for what we paid for it, I'd give it a Five!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDanaPoint, Manager at BEST WESTERN PLUS Dana Point Inn-by-the-Sea, responded to this review, March 9, 2013
Thank you for taking the time to write such a detailed review and noticing our completely renovated rooms. We are constantly working on our hotel to make sure things do not feel dated, but are fresh, contemporary, and clean. I will make sure to commend our front desk for their efforts, they do enjoy their jobs and it definitely shows. We are proud that they embrace our motto of "treat guests like family."
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293 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • French first
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English first
kettering
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 27, 2012

We flew in Los Angeles and arrived late so phoned the hotel to advise it would be about 11pm
When we will arrive at 11.30pm there was someone there to greet us and was very helpful.
We had an Ocean view room which was very nice. But the down side was the noise from the trains and road but to be honest this may be that the wife is a light slipper and we were both Jet lagged.Plenty of parking under the Hotel, great free breakfast.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BestWesternDanaPoint, Manager at BEST WESTERN PLUS Dana Point Inn-by-the-Sea, responded to this review, March 9, 2013
We are delighted to be your hotel of choice to kick off your holiday. Thank you for taking the time to notice our newly renovated rooms and hope the Sealy memory foam pillow top mattresses helped you to sleep after the train disturbance. You will be glad to hear that during your future visits, the train will no longer toot their horns when passing. After a very long process, we were able to create a silent zone near our hotel so all of our guests will be able to receive a good nights sleep.
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California
Top Contributor
144 reviews 144 reviews
39 hotel reviews
Reviews in 55 cities Reviews in 55 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed November 21, 2012

I might have rated this hotel average if it weren't literally across from the beautiful Pacific Ocean, but I can't because of that fact.

I was curious as to who would rate this hotel "terrible". I always find it a bit suspicious when terrible reviewers only leave one or two reviews.

First off, I don't know anyone who pays for breakfast here. Maybe that was under old management because now the breakfast is included in the hotel stay and it's not horrible, but it's nothing amazing either.

If you're staying in Dana Point please venture outside of your hotel's continental breakfast and dine at one of it's great breakfast/brunch locations.

Our room/ semi-private balcony was facing the ocean. Yes the main road is right in front of the hotel, but I've never seen it busy enough to be a distraction to what's straight ahead.

Clean hotel, nice staff, and convenient distance to quaint towns such as San Clemente. I think this is the best Best Western I've visited!

Room Tip: Do yourself a favor and get an ocean front room. You'll thank me if you love the ocean as much a...
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  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 17, 2012

Great room, great rate.....less than 150/ night midweek, across the street from the "Blue Pacific" Great sunset. Spacious room, micro, very cold frig, small bathroom but very adequat. Nice deck overlooking theGreat Pacific. Plenty of parking under the Hotel, great FREE FULL breakfast, eggs, toast, muffins, juice, coffee, tea, hot choc, freash fruit.....very helpful staff

Room Tip: Great Value, less than $150/night on the water, across railroad tracks from Ocean. Great Breakfast...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed November 13, 2012

This hotel was such a pleasant surprise! Very clean, beds clean & comfortable. Nice granite, clean fridge & microwave in room. Super cute well kept courtyard- Hot tub was clean. The breakfast was better than average, As well. Totally recommend & hope to get the chance to go again. Our room was right across the the way from ocean. Gorgeous views!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed November 5, 2012 via mobile

We were visiting friends less than a half mile away so we were not expecting much even with all the good trip advisor reviews. We were pleasantly surprised and feel we can safely say we stay no where else when visiting Orange County again. Our room was large and the bed was the super comfy and not just on hotel standards - it was a good bed. And good pillows which is such a rarity in hotels. Parking was easy and it was great to wake up and get a cup of coffee and cereal from the breakfast bar and sit looking at the ocean. For those not familiar with this part of southern CA be warned that you are right on PCH and right across from the train tracks. But so are most of the other places so do yourself a favor and stay here.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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nc
Top Contributor
106 reviews 106 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed October 24, 2012

my wife and i stayed here in september for three nights. i'll give you the bottom line first...there are much better choices in the area at lower prices. i can only blame myself for waiting to the last minute and doing too little research. we had enough time while there to visit other hotels for future visits to the area. i have traveled quite a bit and have done trip advisor reviews for at least three years. the positives for this property are decent staff, some rooms recently renovated, free underground parking, and little else. knowing what we were paying (>$200/night), we were dissapointed on arrival and was frankly a bit embarassed in front of my wife. the negatives are: dark and musty rooms (albeit with recent furniture/carpets), a general feeling of run-down and "homeyness", a terrible breakfast buffet (poor coffee, supermarket white flour packaged breads and "pastries", scrambled eggs and sausage that was brought out in tupperware, stale cereals in plastic bins cleared out ?when, all laid out in a tiny area with people eating while standing, smokers right outside door), and as mentioned in other reviews...hear-it-to-believe-it train noise. i finally figured out that the hotel is right at the point where the train is required to blow its whistle (repeatly) before a crossing...almost HOURLY, including most hours of the night and early morning. and it is difficult to justify choosing based on location because the view is a four lane highway and train tracks...not from most rooms, mind you, but from the front public areas. this is a quirky place that does not seem to have the consistency or status to be part of even the best western chain. if the rooms were $89 then maybe...but regardless of any response the manager may make to my review...believe me there are many better choices, even if you have to stay inland (the roads here get you to the beach quickly anyway).

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Dana Point Inn-by-the-Sea

Address: 34744 Pacific Coast Highway, Dana Point, CA 92624
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#3 Family Hotel in Dana Point
#3 Romantic Hotel in Dana Point
#4 Business Hotel in Dana Point
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Dana Point Inn-by-the-Sea 2.5*
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Also Known As:
Best Western Dana Point Inn By The Sea Hotel Dana Point
Dana Point Best Western

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