This was my first time staying at a Ritz Carlton and now I know what the excitement is all about! Talk about "puttin on the Ritz". From the moment the front door staff opened my car door, I knew it was heaven, "Welcome to the Ritz Carlton Ms._____, Happy Birthday". Checking in I had the same welcome, was upgraded to the Club Level which had its own Concierge Staff, floor AND food/drink at your disposal throughout the day. I had a friend that joined me and she's naturally an introvert. However, I couldn't keep her jaw of the floor, her breath was taken away with the beauty of the hotel and the unparalleled service! There are several weddings here that occur throughout the day due to its gorgeous location next to the beach. Amazing time indeed! Since then, I've treated close friends to an evening at the Ritz in Half Moon Bay (close to home) so they can be spoiled rotten and I know that they will get the BEST! Don't know if I can ever stay at a normal floor if its not the Club Level! Keep doing what you do Ritz Carlton...

My wife and I just spent the weekend here for our anniversary/babymoon and without exaggerating I have to say it was unforgettable. The service impeccable, the resort pristine. If you are thinking of visiting trust me do yourself the favor and do it. One of my favorite things about our stay was that the staff made you feel wanted, it sounds silly but when I think about all the other hotel experiences I have had, most of the time you are just a #, another guest that will be gone soon. But at the at the Ritz it's almost as if you are returning home from being away. Anyways this place is awesome. Go there!

Went with my son, 12 years old, this past February and stayed here as we are Ritz Carlton Members. The place was extremely nice with lots of great views, especially the 180 Blu outdoor bar with fire tables and blankets. My son and I thought this had the most awesome view of the sunset though it got chilly quickly thereafter. This place gets crowded near sunset so get there early.

The rooms were well appointed but nothing out of the ordinary except the spetacular ocean views. The lobby and common areas were extremely nice and luxurious feeling. Several food options in the hotel, but we loved the Marketplace food center. It allowed us to pick up food throught the day which allowed us alot of flexibility (it had bagels and salmon in the morning, sushi in the day, but also salad, panninis and wine) . The dining menu options are similar throughout the bar, restaurant, and the 180blu. So the only variety in the hotel was the steak restaurant. It is closed on certain days so we could not try it but it looked rather good. I highly recommend trying the local area food, as there are alot of great options. These were all pointed out by the Ritz Carlton staff who even made us reservations.

We did an excursion for whale watching during our stay. It really was a brief movie and then we were escorted to the local dock and joined others on a chartered boat (not Ritz guests). However, the Ritz Carlton had a member accompany us the whole time on the boat and gave us insightful information throughout the tour. We were "lucky"enough to see a 70 foot fin whale during our 2 hour boat ride as it still was just before the natural migration time. Highly recommend checking the calendar for the whale migration before going on this.

Overall, the staff was very nice and very accommodating. The place is very busy even when we went "off-season" but it did really feel like a true escape during our stay, which makes me give it such high marks.

I just returned from a three night visit.My husband and I were attending a conference that occupied all rooms.Even with a very full house and many moving parts,the staff took everything in stride and performed at a high level. From the housekeeping and maintenance to the front desk and valet parking,the staff shines. But not so for the room lighting..especially the north facing rooms.As one who likes to read,there is a light above each side of the bed but only one bedside lamp and the general room illumination is very poor. They have remodeled the rooms and the finishes are pleasing.They have removed a very large chaise but replaced it with a large club chair! Too big for the small rooms at this locale.Some but not all of the rooms have new HVAC systems.Ours was not one of them.It went off and on all night long even with the fan set to stay on. I have stayed in much less expensive hotels and had this issue but did not think it would be a problem in this upscale property. We were given a resort credit after we mentioned it.We really want to love this hotel and it is almost perfect.