A little after midnight on the last night of our stay, we were awoken to sound of someone entering our club-floor room. Luckily the door chain was engaged which was all that kept the intruder at bay, who turned out to be a member of the staff - a security man who said there were reports of a "loud tv" in our room - however there was no tv on in our dead quiet room room. No one called on the phone before violating our solitude, the guard stated he “let himself in” because we delayed in answering the knock at the door – not surprisingly because we were sound asleep. This was our second stay at this property, and now our last. For the nearly $1000 a night price tag for the room, one would expect their privacy would be insured, not to mention a good night’s sleep. We had a very early, and very long, travel day the morning after this disturbing encounter, which is never enjoyable, but miserable with so little sleep, as it was quite difficult to resume our slumber. Be warned.
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- Also Known As:
- The Ritz-Carlton Laguna Niguel Hotel Dana Point
- Ritz Dana Point
- Ritz-Carlton Dana Point
- Ritz Carlton Laguna Niguel