This hotel is simply outstanding. We have been there many times before but the experience just gets better each time. the hotel is friendly, polite and the service intuitive. the restaurants all work very well. Raya and 180blu now very well established with enoSteak a very good 2012 addition. If you come, stay on the club level as it is like a private hotel within a five star resort property. Led by Penni Garcia since the property opened the team provide exceptional service to new and repeat guests. Nothing is too much trouble. Many guests come for extended stays during the summer and, at times, the club is very crowded it all seems to work. The club is small by comparison with more recently opened properties but is an exemplar of phenomenal service offsetting the physical restrictions of the space. the food and beverage offerings were well thought out and varied. the experience is more like a house guest in a friend's home than a hotel. Other areas in the hotel are exceptionally good including the laundry, the bell desk and the motor lobby/valet parking. The housekeepers have all been many years with the property and are very pleasant wonderful ladies. The children had a fantastic time at the pool and availing of the sophisticated program of activities available as well as the incomparably useful kids' club available to club level guests. If there is a heaven on earth, this is it!
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- Also Known As:
- The Ritz-Carlton Laguna Niguel Hotel Dana Point
- Ritz Dana Point
- Ritz-Carlton Dana Point
- Ritz Carlton Laguna Niguel