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“Best Western is a excellent place to stay” 5 of 5 stars
Review of BEST WESTERN PLUS Marina Shores Hotel

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BEST WESTERN PLUS Marina Shores Hotel
2.5 of 5 Hotel   |   34280 Pacific Coast Highway, Dana Point, CA 92629   |  
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Ranked #1 of 9 Hotels in Dana Point
Ashland,MA, United States
1 review
“Best Western is a excellent place to stay”
5 of 5 stars Reviewed July 23, 2013

Best Western is a excellent place to stay. In this hotel you should expect friendly personal, Quiet environment, knowledgeable desk officers, nice choice of TV programs, convenient location, high quality of breakfast. Thank you excellent service providers.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 12, 2013
You are QUITE welcome ... this is just what we're looking to offer!
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216 reviews from our community

Traveler rating
    130
    56
    28
    2
    0
See reviews for
96
63
10
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 21, 2013 via mobile

It wasn't a "bad" place to stay but I expected more. The service was friendly. The location was ok yet noisy being right on PCH. The room was spacious and had a mini fridge which I do appreciate but there was an old musty smell
which I can't get past. For the price, I expected a little more.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 12, 2013
I'm very surprised to hear this ... we just underwent a full renovation just last year so there is no reason you should have picked up any kind of a musty smell. I'm not questioning your senses, I'm just surprised. The Marina Shores Hotel even won an award this year for our outstanding housekeeping and room cleanliness. For whatever the reason, please accept my apologies. This was a very surprising comment.
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Los Angeles, California
2 reviews
5 of 5 stars Reviewed July 21, 2013

Great clean accommodations in lovely area near Dana Point Harbor and State Beach. Small bathroom, pool, and fitness center. Free Breakfast was served and there was plenty of food but not enough tables. I defintely would go back again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 12, 2013
So glad to know you enjoyed your stay. You'll be happy to hear that we have begun using our meeting room as a secondary breakfast area which has greatly reduced the morning traffic jams.
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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

My honey and I booked this room through hotwire.com. We were very pleased with the upgraded/modern king bed room. Our room had nice furniture, big jacuzzi tub with a tv in the bathroom! We walked down to the shoreline for dinner. lots of great restaurants within walking distance. Parking is $10 per day, free wireless. Upgraded continental breakfast is served till 9:30, Get there early!

Overall this place was awesome for the price. payed $160 for a Saturday night in July! not to bad!

Cant wait to go back!

Room Tip: Our room faced the neighborhood behind the hotel. nothing great so request a room with a view of Pac...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 12, 2013
We're happy you enjoyed your stay and it was our pleasure to offer you the free upgrade to one of our King Whirlpool Suites.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2013

We were in town for a wedding near Dana Point and this hotel was nicely priced and excellently located. We could walk to everything- beach, shops, restaurants. They also offered a free breakfast which is always a nice plus. The room was large, quiet and fairly clean. I thought the beds were super comfortable (and I'm pretty particular about that!) The one negative was that the housekeeping staff forgot to clean our room one day.

Room Tip: We stayed on the first floor- thank goodness we did, because the elevator was broken for a day and a...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 8, 2013

I booked this hotel through Hotwire and was initially disappointed by what I got. I have not stayed in a 3 star and only searched since there were no 4 stars available for my dates by the beach. When we arrived the location was perfect.. right on PCH and across from many food options. The room was nice and clean. Check in was smooth, but $10 for parking a night seemed odd considering it was not really even covered and this is a BW. I would recommend it and think that for a beach hotel it is a good option. The pool is a joke however and desperately needs a cleaning. Also, the beds were kinda hard. Other than that it was an overall good experience.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 6, 2013

The location was great and the room was oversized. Perfect for a family with little ones. The hotel was quiet and the room was clean.
I went to use the Jacuzzi tub and found it smelled like old eggs. I did not continue the bath. Seems like house keeping needs to flush some bleach through the jets?

The free breakfast was mediorcre as it was standard hotel fair. Cold everything but included in room charge.

Will stay again when in area

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, July 8, 2013
Very sorry to hear about your experience with the jetted tub. We try to flush all the jets at least three times a year, so this was quite a surprise. The hotel has a very rigorous preventative maintenance program in place - partially because of the hard water issues here in Dana Point and it's something we strive to keep on top of.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Marina Shores Hotel

Address: 34280 Pacific Coast Highway, Dana Point, CA 92629
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dana Point
#2 Romantic Hotel in Dana Point
#3 Business Hotel in Dana Point
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Marina Shores Hotel 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Best Western Plus Marina Shores Hotel - Dana Point Harbor - Doheny State Beach. Conveniently located on Pacific Coast Highway and minutes from Laguna Beach, San Clemente, San Juan Capistrano, Camp Pendleton, the Ritz Carlton, St. Regis, and the Montage Resort and Spa. Our AAA rated hotel features 34 comfortable two-room suites with partial ocean views from their balcony and 8 spacious king suites with whirlpool tubs for two. All rooms (with the exception of ADA Rooms) have jetted tubs with showers. All rooms have two phones with voice mail; one with speaker. We are conveniently located 1 block from Dana Point Harbor and Doheny State Beach. Our area is known for its fine beaches, recreational activities, specialty shops, restaurants and fine art galleries. Whale watching excursions are offered in Dana Point Harbor during the California Gray Whale migration. The hotel is located just two miles from both San Juan Capistrano and San Clemente, four miles from Laguna Beach. Weekly rates available based on a 7 night stay. Contact the hotel directly for details and rates. ... more   less 
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Also Known As:
Holiday Inn Express Dana Point Harbor - Doheny Beach Hotel Dana Point
Holiday Inn Dana Point
Dana Point Holiday Inn

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