We recently booked our wedding party at the Best Western Plus Marina Shores. Approx. 12 rooms in total. Overall, the remodel at the hotel was done pretty well. As a previous review pointed out, it is silly that there is no central air conditioning in the rooms (only a wall unit). Normally, I am guessing this is not a problem by the beach but this week it happened to be 90 degrees out. The rooms were clean and nicely appointed. I would say very comfortable for a property in this 3 star range. My biggest complaint is the staff. I will give them the benefit of the doubt for all the problems with booking our wedding party here since they were transferring ownership. Nonetheless, the front desk staff had no personality, was generally rude, and had very little knowledge of the property. One did not even know what the pool hours were at the hotel. The worst part of the customer service was checking out. They had a completely different name and address on my booking, though it was billed to my credit card. When I asked them to change it they said they were not able. So, I was handed a receipt with a complete strangers full name and address on it. I'm sure that if that guest knew about me getting their personal info they would be furious. When all was said and done, the hotel served its purpose well. Rooms were clean and nice, and for a reasonable rate we had ocean views. Just don't expect a lot out of the bland staff.