The check in process was quick and efficient. The staff were all friendly and helpful. There is a lounge on the 4th floor with a spectacular ocean view. I took a long run through the state park and out around the Dana Point Harbor. That is one of the best places I have found in the US to run or walk in the morning and watch the sun come up. Lots of pelicans and I even saw a dolphin. Breathtaking. The location is convenient to either LA or San Diego. 60 min from LAX on a Sunday.

The staff was very friendly. Both rooms had problems. The first room had a loud knocking a/c unit which caused us to move to another room that unfortunately had a slow drain in the shower and a noisy a/c unit as well. The room had a musty smell which was in both rooms. The hotel was not on the beach and not a close walk. The parking fee was charged even if you parked your own car. Nothing was close wether you wanted shopping or food.

My wife and I had a very enjoyable weekend here. Let me just say the reviews ripping the staff had to come from people who are just angry. We found everyone from Cody at the front desk, John the Manager, the restaurant team, to the housekeepers very friendly and helpful. We did experience one small issue that was taken care of immediately once we brought it to their attention.

Some of the reviews about the decor and age of the furnishings are true. The room we stayed in was beginning to show its age and the doors are inconvenient. The the location more than made up for it. We walked everywhere without a problem. We would stay here again.

We had a wonderful stay. Great staff and very nice rooms! The kids had a wonderful time. We will get back here as soon as we can. We love the cookies and love the unique aspects of this fun hotel. I wish all rooms had a door separating us from the kids like this one.