My bf came down to visit me for the weekend (long distance relationship) and I wanted to surprise him to a one night stay at St. Regis in Dana Point. This is our first time staying at this property and at St. Regis. Oh boy, it was worth the splurge. Ariel who checked us in was very friendly and professional. She was able to accommodate our early check in and late check out. We were also upgraded to a larger suite (I'm a SPG gold member). The bathroom is super huge especially the tub, shower and closet! We had a butler name William (Bill) and he was awesome (way too awesome!). He's very attentive and charismatic. He told us about the champagne toasting at 4pm I believe, but we just missed it when we arrived. He probably saw us bummed out, so we went out to grab dinner at Eva's Caribbean Kitchen. When we came back, there was a bottle of champagne, chocolate covered strawberries and a really nice written note from Bill. He provided turndown service and nicely laid out our robes and slippers. He's so attentive because I asked him earlier if they have bubble bath (hey, have you seen their huge tub?) and he said no, but he can find one. I told him it's ok and that I'll stop by the market nearby to buy one. The next morning he served us french pressed coffee and organic tea with mini biscotti's. The morning drinks were complementary from St. Regis. Thank you! My bf and I walked around the property grounds and took a short tram ride (within St. Regis) to their private beach. It was very romantic and we enjoyed every second of our stay here. I really appreciate St. Regis for accommodating our needs and made our early anniversary, Christmas, and NYE very memorable. We definitely want to come back during the summer so we can enjoy their pool. It was too cold in December!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Donna D,
Report response as inappropriate
Thank you for such an amazing review! We are so glad to have exceeded your expectations. Your compliments will be passed along to Bill, Ariel and the rest of our team. Thank you for choosing to stay with us; we look forward to welcoming you back to the Best Address this summer!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.