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“Beautiful property” 4 of 5 stars
Review of St. Regis, Monarch Beach

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St. Regis, Monarch Beach
5.0 of 5 Resort   |   1 Monarch Beach Resort Dr., Dana Point, CA 92629   |  
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Ranked #4 of 9 hotels in Dana Point
Lawrence, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Beautiful property”
4 of 5 stars Reviewed September 16, 2013

My wife and I decided to spend a quiet weekend at the St Regis. While the property is beautiful we were disappointed with the level of service. The hotel has a hard time handling a full house and it was difficult to get lounges at the pool. Tennis courts were overpriced. You were also forced to use valet parking. These extra charges were just annoying. Rooms were nice. No upgrade even with platinum membership. Still a nice hotel and a very nice weekend.

Room Tip: Ask to face pool
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRMB, Manager at St. Regis, Monarch Beach, responded to this review, October 8, 2013
Dear fredlys,

We are glad to hear you enjoyed the beauty of the property and were able to have a nice weekend despite the charges that may have come as a surprise.Please note that Self Parking is an option at $24 per night versus the overnight valet charge that is $35 per night. We do appreciate your loyalty to Starwood and hope to see you again at another time when we are able to accommodate your Platinum upgrade.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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Mumbai
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 15, 2013

This hotel is located at Dana Point with a private beach and a sprawling Golf course and more than one swimming pool. The huge property on the sea is picturesque. An ideal place for a family to spend a weekend. The service is good. Food is also good but pricy. But one has to pay for good things in life. One should plan to spend some time at the private beach to make the stay memorable. For celebrating occasion this could be one option.

Room Tip: You should try to get a room with sea view at higher floors,but it might cost a little more.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SRMB, Executive Offices at St. Regis, Monarch Beach, responded to this review, September 30, 2013
Thank you for such a great review! We are glad that you had the opportunity to enjoy the hotel and relax! Thank you for staying with us and we hope to see you at the Best Address very soon!
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Wengen, Switzerland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 13, 2013

I am well used to intercontinental travel and staying at top hotels while on business. First the good new: the buffet breakfast was excellent. Otherwise this place was annoying, starting with the ridiculous valet parking and on through the faux obsequiousness ( ie. an invitation to tip). The kind receptionist informed us we had been awarded an 'upgrade on the north side'. We assumed that, as it was an upgrade, it would have be on the north side facing south. Oh no, it was facing north. This was pure cynical business school stuff: ie. if you are selling fries, put them in a tiny tiny paper bag and make it overflow so you appear to be giving good value. Frankly we were frazzled from our trip and, just for once, didn't bother complaining. The clientele were predominantly well-heeled, wasp and remarkably conformist. We had dinner in the dimly illuminated Motif restaurant. So low was the lighting that we were unable to discern the colour of our food. This was while shivering in a very cold dining room. Prior to this we had been asked to wait for ten minutes to be seated in what was manifestly a largely empty room. The arrival of the dishes was also slow and when they turned up they were nothing special. Same for the rest of our stay.

Room Tip: If you are offered a room on the north it may well be north facing north, ie. no direct sunlight eve...
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  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRMB, Manager at St. Regis, Monarch Beach, responded to this review, September 30, 2013
Dear Michael W,

We are very sorry to hear that you had such an unpleasant experience. Should you choose to return to the St. Regis Monarch Beach, we urge you to call ahead and let us know of your room preferences. I will be notifying Motif of your feedback, and invite you to reach out to our Executive Office at (949) 234-3301 if you would like to discuss your stay further.
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Los Angeles, California
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 12, 2013 via mobile

My husband and I celebrated by birthday at this hotel. We arrived a bit before check in, and decided to lounge around the pool until our room was ready. The grounds, and pool area are beautiful. We were fortunate enough to stay on a clear and sunny day. Not only did we enjoy the pool while we waited for our room, but we also toured the gardens that are a few feet away.

Our room was very nice, no complaints. The only disappointment, is that we paid for an ocean view not realizing that the ocean is quite for. Instead of a view, it was more like a glimpse. Nevertheless, this is probably one of the nicest hotels that I've ever been to. It's quite pricey, but worth it for a special occasion.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRMB, Manager at St. Regis, Monarch Beach, responded to this review, September 30, 2013
Dear Isunwin,

We are honored that you chose to spend your birthday with us, and are happy to know that it was time well spent! We hope that to have you back to celebrate another special occasion soon!
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Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2013

The entire stay was excellent and you cannot beat the views! The staff did everything to make our stay pleasant. The food was excellent but pricey but it is a St. Regis! Would go back. The front desk personnel were very accommodating when we requested a different room.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRMB, Executive Office at St. Regis, Monarch Beach, responded to this review, September 18, 2013
Dear Donna C,

Thank you for the kind comments. I'll be sure to pass them along to our Front Office Team! We hope to have you back again soon!
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Midland, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2013

My husband and I just returned from here for a three day (too short!!) for an anniversary trip! We could not have asked for a more wonderful experience. When we arrived we were disappointed with our room i.e. the view looked out on construction and were promptly moved to a wonderful room with a gorgeous view.
Everyone was so nice from the bellmen to waiters/waitresses in the restaurants. The property is just gorgeous and well maintained! Down to every detail, it's just beautiful!
The pool is gorgeous with plenty of chairs.
We received a rose, chocolate covered strawberries and champagne in our room one evening b/c it was our anniversary; frankly I don't even remember mentioning to them it WAS our anniversary.
All to say we will be back!

Room Tip: I would ask for a room that does not look out on the construction. I am not oriented enough to know...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRMB, Executive Offices at St. Regis, Monarch Beach, responded to this review, September 10, 2013
Dear bulldogfan75
Thank you for sharing your special occasion with us! Congratulations! Thank you for taking the time to post your review and we await your return.
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Scottsdale
Top Contributor
73 reviews 73 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 6, 2013

I enjoy the St Regis in New York and while traveling to CA booked a room at this hotel.
It is worth every star and more!
The rooms were pure luxury!
It is a hike to the Ocean, but worth it!
the scenery is awesome!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRMB, Executive Offices at St. Regis, Monarch Beach, responded to this review, September 10, 2013
Dear diann w
Thank you for taking the time to post your review and for your recent stay with us. Please come back and visit us again soon! Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about St. Regis, Monarch Beach

Address: 1 Monarch Beach Resort Dr., Dana Point, CA 92629
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Dana Point
#2 Romantic Hotel in Dana Point
#5 Family Hotel in Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — St. Regis, Monarch Beach 5*
Official Description (provided by the hotel):
Overlooking the Pacific Ocean stands The St. Regis Monarch Beach. Crowned with the Forbes Five-Star, AAA Five-Diamond Award, the resort delivers an experience beyond expectation. ... more   less 
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Also Known As:
St. Regis, Monarch Beach Hotel Dana Point
St Regis Dana Point
St Regis Resort Monarch Beach

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