Should not had made reservations in the first place. On their hotel write-up, there would be no fee if cancellation was made 48 hours in advance. I had to cancel my trip to SF due to a family emergency. I finally got in touch with someone over the phone 2 & 1/2 days before my trip. The lady on the phone was very rude, she did not allow me to speak. She was so manic on the telephone, she did not realizes that my cancellation was 60 hours in advance. Made well in advance from check in time which was 11 or 12 noon.. As it is, she charged me for the first night. She definitely should not be working the front desk/ answering the phones. It seem like she changes the rules whenever she wants to. And if she is the owner...Beware!
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- Also Known As:
- El Camino Hotel Daly City