Was here for three nights and stayed in a nice 1 King Bed 1 Bedroom Suite (504). There was plenty of room to relax, play, and visit in the living room. Lots of natural light, lots of space. Bathroom had plenty of room.
We had requested a crib for our baby; it was not in the room at check-in, but was delivered within 10 minutes of check-in. It was a pack 'n play style portable crib - perfectly fine for our 1-year-old.
Staff was friendly and extremely efficient in check-in and check-out.
Main complaint was that we had an unexplained power outage for many hours starting around 11pm and lasting until nearly 6am. The emergency lights in the hall weren't on (pitch black, other than a little green glow from the exit sign). The room phones didn't work during the power outage (thought this was a bit of a safety issue), and neither did the wi-fi (disappointing since I was hoping to do some work that evening). The front desk was unable to explain (and didn't even apologize) for the power outage. There was no bad weather, and it looked like other buildings we could see were all set.
After the power outage our room clock displayed the wrong time. I couldn't figure out how to change the time setting. Left a note for housekeeping, but it wasn't corrected when we returned the next evening.
Had plenty of outlets near the bed/desk - often sorely missing.
The corner suite on the top floor was a great choice with lots of room.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for choosing to stay with us. I am glad to know that you enjoyed your suite. I do apologize for any inconvenience and would like to thank you for your feedback regarding the power outage. I will review your comments with the staff so that we can be better prepared in the future. Thanks again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.