Because of problems with my flight from JFK, I arrived at San Jose Airport six hours late -- at 3:30am. I had reserved a rental car, but unsurprisingly the rental place was closed between 2am and 5am. I called the Cupertino Inn and they told me that they would come and pick me up. They came within 30 minutes. The room I was given was a nice suite with a nice sized living area. The breakfast selection was nice -- even included make-your-own-waffle facilities. Without me asking, the Inn offered to drop me off at the company I had business with that day. They told me that if I needed to be taken anywhere else to call the Inn. They drove me back to the airport once my business was concluded. Because they were so solicitous, I didn't miss the rental car I had reserved but never picked up. Overall, the service was great, the facilities were nice and I would stay there again if I had business in that area again.

I always make my husband stay in Best Westerns, but I decided to branch out this Valentine's weekend. We LOVED the Cupertino Inn. The room was spacious with a great front, sitting room. The spa and pool is open 24 hours (we used it a lot). The continental breakfast was the best we have ever seen. We don't ever stay in Hiltons or other high class hotels, but this hotel beats Best Westerns by a landslide.

I'm writing this review with mixed emotions. There must have been a conference going on last week because I could not get a hotel room anywhere close to Sunnyvale. All that my travel agency could find was the Cupertino Inn. I previewed the hotel pictures before I checked in and did not expect much. (Someone really needs to update those pictures.) I was a little surprised when I arrived though because it wasn't as bad as the pictures let on. The lobby was ok and service was just ok, too. I took an elevator that leads you to a glass door where you walk outside to your room. I don't like rooms exposed to natural forces; it makes me feel like I'm in a drive up motel.

The rooms were surprisingly large. I had a suite. But I agree with another user review in that the bathrooms are not in good shape. My shower curtain was missing a hook and water would go everywhere on the floor. Walls near floor look like there is water damage.

If you're still into VHS movies, they had a VCR in my room. Not my taste. They don't have the ability to order movies on demand (another bummer). Wireless doesn't work very well in the back of the hotel where my room was. Personnel offered me another room after I had unpacked so I refused the new room and just suffered without consistent wireless service.

The hotel does boast that they have a full breakfast and happy hour until 8pm. They do have a limousine with service to and from airport or train stations.

All in all, the hotel was definitely not a Marriott or Hilton. I would not volunteer to stay here again, however. If you're looking for luxury, pass. If you're looking for just an adequate place to lay your head, then this might be for you.

What can I say? N-a-s-t-y.

Let's see....
1. Dirty, as in visible dirt (in corners in tub, on light switches)
2. Stained-up carpet
3. Hair in bathtub and on bathroom floor
4. Soap on shower wall (looks like it had been dripped there, and not wiped up)
5. Hair in the bed--not just one piece, but 3 long hairs, and lots of little, curly hairs
6. When I checked in, the young woman at the front desk looked unprofessional, at best (scantily-clad), and a young gentleman was changing his shirt behind the counter.
7. "mini bar": Closed with a zip-tie. Half-way defrosted--everything was warm and sitting in a puddle of water, and it was filthy.

I was supposed to stay for 3 nights. I barely made it the first night, and checked out on the second. Don't let the pictures on the internet fool you. It's disgusting. I changed hotels, and stayed at the Marriott Courtyard, which was clean, clean, clean.